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AMI Care Call

AMI Care Call are providers of personal GPS tracking solutions in the UK. We aim to help the vulnerable in society maintain their independence whilst ensuring that help is always there. Based in Manchester and part of the AMI group, AMI Care Call encompasses the latest in GPS technology so that carers and family members can locate the user quickly and accurately.

Updated:
9 December 2013
Location:
North West
Sectors:
Health, Retail

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

AMI care call are developing GPS based solutions in order to aid carers and vulnerable members of society. We aim to provide a solution for individuals that can provide security, independence and peace of mind for the user and their carer’s. 

AMI wish to cut the time a user is missing in order to improve their safety in the community. We also wish to give the user the independence that they can go out on their own but have a safety net behind them that they can rely on.

We aim to give carers a remote care solution which they can monitor without being intrusive to the user. Support can be provided when needed and you can react to any situations quickly. We look to work with carers in order to give them a bespoke solution that suits them.

 We wish to increase the level of care at home and help improve a user’s home life.

We aim to maintain a user in their own home rather than a care home.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

To achieve the outcomes, the biggest challenges we face is funding for the user. We aim to take as much of the cost away from the end user as possible in order to make the solution available to everyone. 

Another challenge for outcomes is making sure the solution is fully understood by our users so that they can fully utilise its potential. A personal challenge to our employees would be to learn even more on dementia and we look to progress forward so that we understand the daily issues users and carers face.

 A challenge we also face is adapting to the different ways Telecare services in the UK are run from area to area. This poses challenges as we adapt a solution to each individual service.

2. Actions

  • Focus Groups - Improve our understanding of how our solution can be utilised

    Holding focus groups with the TSA (Telecare) organisations to understand implementation of a solution for them. These focus groups also allow for understanding of the day to day issues people are facing for our product development.

    Status:
    Implementation

    2013 - Fourth Quarter Update

    New member

  • Manchester City Council funding

    In current talks with assisted technology to find the funding channels available to people

    Status:
    Planning

    2013 - Fourth Quarter Update

    New member

  • Improve our understanding of how are solution can be utilised.

    Holding focus groups with the TSA (Telecare) organisations to understand implementation of a solution for them. These focus groups also allow for understanding of the day to day issues people are facing for our product development.

    Status:
    Implementation