Poole Libraries

Poole Libraries offers lending, reference and information services to anyone living, studying or working in the Borough of Poole, through 10 static libraries and a mobile library. The Libraries are open to all and are free to join. The Libraries support a wide range of community initiatives, computer sessions, author events and reading groups and offer a service to residential homes and housebound individuals.

26 February 2015
South West
Local Alliances:
Poole Dementia Action Group

1. Action Plan

1.      The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

  • We provide library services to all the community including people with dementia and their carers, through a variety of physical and digital formats and a range of delivery methods.
  • Our libraries are safe, accessible and socially inclusive venues.
  • We provide health information through books (including Books on Prescription), leaflets and online resources, and can signpost to other services and agencies.
  • We have specific books for people with dementia and their carers, which are available through all our libraries.  These include the Pictures to Share collection, information books, and personal stories.
  • Our Home Library Service provides books and other resources to people in their own homes, to help enable them to continue to live independently.
  • The Home Library Service also provides resources for individuals in residential homes, and is working with managers of homes to ensure that the resources are appropriate and user-friendly.
  • We participate in health promotion campaigns such as World Mental Health Day, Health Information Week and Dementia Awareness Week.
  • We will continue to improve staff awareness and understanding of dementia, so that people with dementia and their carers are dealt with in a supportive way. 
  • We have display space in libraries for other organisations to use.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Identifying the people living with dementia so that we can serve them appropriately.

Ensuring that people know we are dementia-friendly.

Ensuring that all our staff and volunteers are trained and engaged.

Time and financial constraints.

2. Actions

  • Deliver staff training

    Introduce awareness training to all frontline staff, enabling them to understand and respond effectively to people with dementia and their carers.

  • Be part of the local Dementia Friendly Communities project

    Be part of the Poole Dementia Action Group to deliver the pilot Poole High Street dementia friendly communities project, and to work with a network of other local organisations to raise awareness of dementia in the community.

  • Home Library Service

    Ensure that our Home Library Service continues to meet the needs of those living with dementia and their carers, to enable them to live independently for longer.

  • Identify appropriate information and resources

    Identify and stock appropriate information, books, audio and online resources for people with dementia and their carers.  Ensure that these are promoted through local groups as well as through libraries.

  • Provide activities for people with dementia and their carers

    Work with partners to provide activities in libraries such as reading groups, memory cafes, and other activities for people with dementia and their carers,

  • Promote relevant library services at outreach events

     Promote the libraries’ services and resources for people with dementia and their carers at outreach events run by other partners, as they arise.