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Parkers Garden Company

Parker’s was born just after the war in 1946 when the Frinton Road Nurseries’ site, where we are located today, was purchased by the late Geoffrey Parker. Geoffrey wanted to create an interesting and rewarding means of supporting his wife and sons Roger and John. Initially trading as a market garden, a retailer licence was obtained from the Ministry of Food and all produce grown went daily to the London Markets. In 1967 a new building, one of the first, purpose-built Garden Centres in the country, was built. Yet even this quickly proved to be too small and numerous further additions appeared, almost every year. As the plant and flower business continued to flourish, the retail trade also began to expand, and the management was handed to eldest son Roger Parker. Today the Garden Centre remains an independent, family business and continues to expand its wide range of products and events.

Updated:
23 June 2021
Local Alliances:
Tendring Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Parker’s Garden Company are committed to providing an excellent service for our local community and beyond.  We believe becoming Dementia Friendly is one of the ways in which we can do that. We are looking at ways in which we can improve our environment and train our team to ensure any customers who are living with dementia receive the support they need to access services available.  Our team build a rapport with many of our customers and we feel that they are well placed to signpost and raise awareness of local support services .

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

To arrange a suitable time for Dementia Friends sessions for staff without affecting the day to day running.

2. Actions

  • Dementia Friends

    We aim to provide Dementia Friends sessions & Dementia Awareness sessions relevant to retail & hospitality services for our staff.
    Status:
    Being implemented
  • Environment

    We aim to ensure that all signs are in easy to read/high contrast format at eye-level where possible. We will also add a more traditional text version of our toilet signs.
    Status:
    Being implemented
  • Signposting

    Our staff will have access to information on local support services which will enable staff to signpost customers where appropriate.   We will also create a printed list of support services that customers can take away.

    Status:
    Completed
  • Accessibility - Menus

    Large print menus available and offered in our café for anyone who may benefit from this format.

    Status:
    Completed
  • Customer assistance - Cafe

    We provide an escort to the table and full table service in the café – this enables staff to recognise any difficulties as a person enters the café and support them appropriately.

    Status:
    Completed
  • Environment

    Doormats and floormats – we are investigating whether we can change all of our mats to a lighter colour

    Status:
    Investigating
  • Raising awareness

    We are committed to working in partnership with Age Concern Colchester & North East Essex in hosting awareness raising sessions
    Status:
    Planning