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Age UK Plymouth

Age UK Plymouth exists to care for and work with older people and their carers in and around the City of Plymouth, to improve their quality of life through the promotion of choice, opportunity and independence.

26 April 2021
Local Alliances:
Plymouth Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Age UK Plymouth (AUKP) is a charity that improves the quality of life and independence of older people in the city of Plymouth by preventing the health problems caused by loneliness and the physical challenges of ageing. It currently achieves these aims through Day Care, Dementia Day Care, Help at Home Care and Community Support, an Information and Advice Service, and a Big Lottery funded Gateway To Services project.

 AUKP has developed strong working partnerships with both voluntary sector and Local Authority partners to provide a holistic response to those living with dementia and their carers.  Age UK is a household name and the national charity, whom we are partnered with, produces national campaigns often involving one or more of the seven DAA outcomes.


2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Awareness of what services are available is always a challenge to engagement.  The most common referral method is through word of mouth or referral from a professional, which is why having regular and open conversations with our partners is key at this time.  

Delivering a person centred approach to care is paramount, but can be blindsided on what is perceived to be the best outcome or opportunity.  Provision of good quality staff training can help to embed this in all aspects of our work.

Member website


2. Actions

  • Ensure high standards of training delivered to all support workers, with all staff and volunteers receiving awareness training.

    Support staff have received a good foundation of training to support them in their work, this will now be progressed with staff undertaking CPD and taking on specialist training in specific areas. 

    As part of their mandatory training all new and existing staff will be required to undertake a Dementia Friends  awareness session. 

    This will evolve to the provision of awareness sessions for the public and carers.

  • AUKP’s centre at Plymstock will become a hub for all activities dementia related.

    At present the site at Plymstock houses our Day Centre. Over the coming year we will engage with local partners to increase the variety of services we can offer to those with different stages of dementia.  Examples could include: physical activity sessions; forest school opportunities; carers support; advocacy services and Information and Advice.

  • The introduction of assisted technology to provide stimulation.

    AUKP is one of the few providers of an Omi Table within Devon and the only provider of Moti View technology in the South West.  Both technologies will improve the experience of the service user within the Dementia Day Centre, and provide opportunities for reminiscence and to retain physical independence for as long as possible.