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Mountfitchet House Care Home, Care UK

Mountfitchet House is located on the outskirts of Stansted, in Essex and delivers round-the-clock residential, nursing and residential dementia care for up to 60 older people, as well as sensitive and compassionate end of life care. Offering such a range of care means that we can continue to care for your loved one even if their needs change in the future. We were delighted to be rated ‘outstanding’ by the English care regulator, the Care Quality Commission, in November 2018. We received an ‘outstanding’ rating for three out of the five areas that they inspect, and a ‘good’ rating for the other two. Mountfitchet House is part of the Care UK group, who have over 125 homes across the UK. We are proud to be able to offer outstanding rated care services in beautiful surroundings, whilst maintaining a person-centered approach to care, ensuring we know exactly what will make your loved one happy whilst they’re with us. We are here to support you and your loved one through your journey into care and are able to offer a limited number of appointments for virtual and in-person show rounds of our care home. Please call to speak to a member of our friendly team who can take you through a short health screening questionnaire and book you in for a tour. If you’re considering care for yourself or a loved one, we’re here for you.

4 August 2021
South East
Local Alliances:
Epping Forest Dementia Action Alliance (EFDAA)

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Mountfitchet House is focused on the standard of care we can deliver to those living with dementia, and also the support given to the community including families, friends and carers of those living with dementia. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The challenges Mountfitchet House may face will be to do with the general ‘busyness’ of the home and making sure the team are still able to offer support to the community whilst delivering excellent dementia care. A key part of the Customer Relations Manager's role is to offer community support and work towards these positive outcomes. 

Mountfitchet House strives to involve the community within the home’s daily life, inviting local residents in for events and open days, and offering support groups to local carers and families. A near future goal is to run Dementia Friends Information Sessions for both staff and the public, so to reach as many people in the community as possible. 

2. Actions

  • Improve dementia awareness

    • This will be achieved by running regular Dementia Friends sessions for new starters, which will supplement the online dementia training they do as part of their induction. The goal is to have at least 80% of the staff dementia friends by the end of 2021.
  • Provide dementia friendly activities

    • Improve the quality of life given to residents via dementia friendly activities such as such as dining with dignity, music and movement, arts and crafts, reminiscence, a host of games and quizzes, and minibus trips as soon as we can! The launch of ‘Namaste’ in 2021 is a more holistic approach to care and activities to ensure residents needs are met using a range of physical, sensory and emotional approaches. A Namaste room will be available for residents in order to make this approach as effective and enjoyable as possible! Dementia friendly activities will be offered out to the community too, once people at able to return to the home safely. These activities will include a regular dementia café and dementia cinema. 
  • Support the DAA with a meeting venue

    • When it is safe to do so, Mountfitchet House will provide the cinema room as a meeting venue for any DAA meetings supplying teas, coffees, cakes and pastries. 
  • Intergenerational Focus

    As part of the EFDAA intergenerational steering group, Mountfitchet House will be developing the existing relationships with two local primary schools and inviting them to be part of the Archie Project, bringing the children and residents even closer than before. This will help educate the younger generation about dementia and how it is possible to live well with dementia, which will hopefully filter through to the children’s families and friends, and make the local community more dementia friendly. Seeing the residents and children build their relationships and work together on little projects, is one of the most rewarding things of working within residential care!

    Being implemented