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Merton Connect Health (MSK)

Merton Connect Health (MSK) is a free musculoskeletal service providing a range of treatments in a community setting, operating on a self-referral basis.

23 June 2020
Care, GP Surgery, Health, Local DAA Members, Medical
Local Alliances:
Merton Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We will ensure staff are more aware of dementia and how to support people affected by dementia, and include them without patronisation or judgement.  We will also act to increase dementia awareness among our patients.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We do not have full control over our own building or policies.

2. Actions

  • Improved Awareness

    Improve awareness among clinicians of additional ways to support service users with dementia.  We will also increase signposting by displaying leaflets for the Merton Dementia Hub and other information.

  • Alert System

    Staff will create alerts on the computer system when appropriate to ensure all staff are aware when a person with dementia might need additional support.

  • Dementia Friendly Clinic Room

    We will look into creating a dementia-friendly clinic room, with the mirror covered and fewer posters and distractions, so that people who might benefit from it will have the option of using it.