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Ambrose Avenue Group Practice

We are a GP Practice acting as the Primary contact offering NHS Health Services to 16,000 members of the general public. Our role is to provide treatment for illnesses and where necessary refer on to specialist departments. We have a duty of care to all our patients regardless of any discriminating factors and our practice is able to promote awareness of Health Care Services and disease prevention.

11 March 2020
East of England
Care, Medical, Health, Research Sector
Local Alliances:
Colchester Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our practice will work towards becoming a Dementia Friendly practice which will improve the experience of patients living with dementia and their carers.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The greatest challenge for us will be the time to get the full team together for training and raising awareness and what resources we have available, in both a financial and staff capacity

Knowledge of all patients on the dementia registers.

Member website


2. Actions

  • Improve our Understanding of dementia

    All Practice staff to have awareness and understanding of how people are affected by Dementia, this will help to ensure that people with Dementia and their family/carers receive good quality service when visiting the Practice.

    Dementia training for staff enabling the team awareness and the correct tools needed to communicate effectively with people who have dementia.

    Delivery, Implementation
  • Increase Awareness for patients, carers and the general public

    We aim to increase awareness by having leaflets and posters available in both branch sites and as part of any outreach activity. We aim to increase awareness of the signs/symptoms of dementia as well as raising awareness of local support groups and providing information and signposting for patients with dementia and carers about how they can access advice and support.

  • Appointment Reminders

    We aim to put a protocol in place so that patients with Dementia are reminded of their appointment and that appointments may need to be extended due to complex requirements.

    Initial Scoping