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Ideal Living

Based in York yet serving North Yorkshire and beyond, Ideal Living’s services are: (i) Home organisation (ii) Moving Home (iii) Family at a Distant Home organisation/decluttering and streamlining of possessions - following a dementia diagnosis, clients often want to attend to practical matters and as one said, “put my house in order” Moving Home - someone recently diagnosed might feel overwhelmed and daunted by the thought of moving home. They might decide to remain in their existing home, which may not be in their best interests. Allow us to oversee the entire moving home process Family at a distance - it’s often inconvenient for geographically distant relatives to visit their Yorkshire based relative on a frequent basis. A Yorkshire relative has no one to help them when it’s convenient for them. Allow us to act as a substitute family relative. Ideal Living provides practical support to those with or without nearby family members to help.

26 February 2020
Yorkshire and Humber
Local Alliances:
York Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

If relatives are geographically distant (perhaps living abroad), and due to their own work and family commitments their time might be limited to when they are able to visit their Yorkshire based relative.


Following a dementia diagnosis, the Yorkshire based relative needs available practical support and assistance to help them when it’s convenient to them, without having to wait for their relatives’ availability.


Even if UK based family members visit for one week two or three times a year, it’s often insufficient to oversee and complete everything that needs attention. In such circumstances, we can step in and act as a substitute family member, ensuring a client’s home is as they want it. We can help overseeing a wide range of practical matters.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

From experience, clients who receive a dementia diagnosis are determined to maintain their dignity, self-respect and continue to make their own decisions concerning their own possessions.


Despite their progressive decline, we allow more time to complete all necessary work. We aim to complete all matters within three months, or earlier.


If a Client is without family, we receive contact from a professional agent on their behalf.  

It’s really important for us to be aware of our client’s existing dementia health so we can prepare a realistic timetable by when everything needs completing.


Member website


2. Actions

  • Signpost family and carers

    It is not uncommon for carers who have their own work and family commitments and responsibilities to neglect their own needs. Caring for those affected by dementia can be a great strain. I provide family carers with appropriate details and signpost them to other agencies (perhaps advocacy services, respite care, home cleaning or even catering services) to assist them with their commitments and various responsibilities

  • Collaborative Partnerships

    To work collaboratively with professional agencies and charities means a dementia client receives the most appropriate additional support services that they need.

    We create a rapport with our clients; they always have the same person visit them and one point of contact.

    We welcome an opportunity of meeting professional services (solicitors, estate agents, York City Council, Alzheimer’s Society and other charities), making them aware of the value and benefits of Ideal Living’s services to a person with dementia and their family.