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Darbyshire Care Ltd (Plymouth) including Hamilton House, Merchant House and Drake Nursing Home.

Darbyshire Care provides high quality person centred residential and dementia nursing care in Plymouth.

21 February 2020
Local Alliances:
Plymouth Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Darbyshire Care believes in offering high quality residential and nursing care to older people and people who are living with dementia.

All our services believe in offering an individualized approach  to care where people and their families are central to decision making. People are at the heart of their care and the choices they make are respected. We encourage people to be part of their community and society to enhance their well-being.

The care we provide people, their family and friends is holistic and compassionate. We are committed to provide good quality training to develop staff and involving people and their families in training where possible.

We work across health and social care to raise awareness of dementia and respect our staff and colleagues across the city. We are involved in research initiatives to ensure we continue to strive for evidence-based care and outcomes which will improve people's lives.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Recruitment is a big challenge. Recruiting and retaining good staff. Financial pressures for local authority funded clients. This particularly effects more costly improvements such as environmental changes to make our services more dementia friendly.

2. Actions

  • Our services will become more dementia friendly.

    We will have dementia friendly premises assessments of each service (Hamilton House, Merchant House and Drake Nursing Home) and develop action plans looking at how we can improve and enhance the environment for people living with dementia.

    Initial Scoping
  • We will provide training on dementia so staff feel knowledgeable, skilled and confident to care for people in our services.

    Staff will attend initial dementia friends awareness sessions in all care homes. Jacqui Vassall (Darbyshire Care Compliance and Care Strategy Manager) and another staff member to look at attending Dementia Champions training in order to deliver dementia friends sessions themselves. Also working with Claire Puckey (Dementia Friendly City Coordinator, Plymouth City Council) to develop next level training for staff who are working with people living with dementia.


    Delivery, Planning
  • We will work with families and our local community to enhance awareness and knowledge of dementia.

    We have staff who are Proud to Care Ambassadors and talk to schools/colleges.

    We have started intergenerational projects e.g. a mother and baby group starts in March 2020 in Hamilton House.

    We invite people and their families to talks on dementia.