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Co-op Funeralcare

We are a funeral service, offering at need funerals and funeral plans to local residents. We also deal with masonry (gravestones) and funeral memorabilia. We support and assist our clients with any of their funeral needs.

13 March 2020
East of England
Local Alliances:
Luton Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Co-op has always been forefront in delivering to the community. We do a lot of charity work and fundraising for our local communities.  I feel that we could be better at looking at the outcomes for those people with dementia and their carers. It is important to be inclusive and those people with dementia and their carers need to have their needs met like any body else and I think it is important to adapt as a business to facilitate this.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Challenges might be a lack of awareness. We should know more about dementia, how it affects the individual and how we can help.

Member website


2. Actions

  • Becoming Dementia Friends

    All colleagues working in this branch to become dementia friends to be able to support your customer service being dementia friendly.

    Being implemented
  • Dementia friendly branch

    Doing a audit around our premises with the aim to do what we can to make it more dementia friendly

  • Venue for Dementia friends sessions

    We Offered our office to our local DFC coordinator as a venue to hold a dementia friends session for local businesses staff and residents