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Fairfield Independent Hospital

Fairfield Independent Hospital’s charitable purpose is to relieve sickness, injury and poor health and to promote and preserve good physical and mental health. Our vision, as the leading charitable hospital in the area, is delivering the highest possible standards of safe and effective care that is accessible and affordable to all, delivered by a highly committed workforce. This means that we are the hospital of choice for many patients. At all times we act with integrity and through the professional level of service we provide, we create an atmosphere of warmth and friendliness. Everyone who comes into the Hospital is treated with dignity and respect and made to feel ‘special’. We pride ourselves on the fact that throughout the hospital we put the patient at the heart of everything we do. We are a fair employer and supportive of our staff. The aims of our organisation are focused around quality and putting patients at the heart of everything we do. We have the following objectives: - continuous improvement of our services - evidencing outcomes within a robust governance framework - providing high quality value for money services that are accessible to all - providing a patient-focussed service - ensuring we are the hospital of choice for patients and their GPs We monitor the views of our patients and are delighted at the continued high levels of patient satisfaction with our services and our facilities. We treat approximately 35,000 outpatients per annum and 4500inpatients Our staff turnover is low and we have found that this aids continuity of care for all our patients. Our focus on continuous improvement is reflected in our commitment to clinical governance, audit and to partnership working. Our consultants, many of whom are recognised leaders in their field, are crucial to how the hospital performs.

Updated:
10 October 2013
Location:
North West
Sectors:
Health
Local Alliances:
St Helens Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Fairfield Independent Hospital have embarked on a series of dementia awareness training for its staff across all disciplines. Patients are identified  by a pre-operative  cognitive assessment and the hospital  implements dementia care pathways, assessment tools and person-centered care across all  departments , signposting and promoting support services and groups for patients and their carers. Collaborating  with Multi-Disciplinary Teams for discharge advice and support.    

The Hospitals  training strategy ensures staff are appropriately trained in dementia care using  various training methods  The care pathway includes person centred care plans, and other supporting documents e.g. pain management and confusion care plan that addresses risk and fundamental elements of care. All documentation  is in line with agreed good practice and follows local procedures and national guidance as applicable.

The Hospital  is situated in a beautiful landscaped gardens and has and air of both warmth and calm , it  provides  personalised  care for patients. Our staffing ratios mean that our staff can engage with patients and their carers  during every step of the patient pathway. Coming into hospital is very stressful we try to make the experience as seamless as possible to facilitate positive outcomes. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

 Our goals have to remain realistic we are a small independent hospital  but well placed to offer appropriate care for dementia sufferers . We  do deliver quality but  we need to ensure consistency in care and delivery is spread across all areas of the hospital .

All staff potentially encounter people with dementia, training helps staff to understand the signs to look for when people become distressed and the approach to use to minimize risk and promote calm. Training all staff at an appropriate level and monitoring the impact of good dementia care presents a challenge.

Our hospital will  require further  refurbishment and upgrade to  fully meet the standards of a dementia friendly environment. However we are working towards this and  what we need to do forms part of action plan.

Member contacts

http://fairfield.org.uk/

2. Actions

  • Environment

    • Improve the physical environment within the dementia patient’s bedroom including pictorial signage.
    • Inform all staff re the use of the Forget Me Not sign
    • Completed by Oct 2013.
    Status:
    Implementation
  • Training

    • Enroll non – clinical front line staff in dementia awareness training
    • Develop dementia leads in three clinical areas
    • Completed by Dec 2013
    Status:
    Implementation
  • Ability to assess and identify cognitive impairment

    • Develop a person centred care plan
    • Develop flow chart for staff to assist in the identification and assessment of cognitive impairment
    • Develop pain management for patients with a cognitive impairment
    • Develop information leaflets for carers and family
    • Completed by Dec 2013
    Status:
    Planning