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Sussex Housing & Care

A not-for-profit Housing Association providing quality, affordable housing and care services for older people in Sussex. We have four residential care homes, along with leasehold and rented sheltered housing and independent living accommodation.

29 November 2018
South East
Care, Housing Sector
Local Alliances:
Bexhill Dementia Action Alliance, Wealden Dementia Action Alliance, Haywards Heath Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As providers of both care and housing in an area with one of the highest elderly populations in the country, we have a key role in helping our residents with dementia become fully involved in the community they live in; ensuring they can remain with the home with which they are familiar, and enabling them to feel valued and understood. In order to achieve this we have established a Dementia Group of Board and senior manager team members, residents and external stakeholders to help develop our strategy.

We are committed to developing our front line staff so that they are able to identify vulnerable residents and ensure they are referred to other services as appropriate, and also to help them to deliver long term improvements for residents with dementia.

We use every opportunity to work with the local community to ensure our residents feel supported and safe when they are away from the care home or sheltered environment. We work with local volunteers and a diverse range of people to provide activities which enrich our resident’s lives, and allow them to feel fulfilled.


2.  What are the challenges to delivering these outcomes from the perspective of your organisation?

 The increasing number of service users with dementia and how we fully integrate them into our schemes and homes

 The need to increase understanding and awareness of dementia amongst staff, volunteers and other residents

 Caring for people with dementia within environments that are not particularly  ‘dementia  friendly’

 Competing pressure on resources

 Being able to provide safe care for residents with challenging behaviour

 Being able to learn and share best practice across multiple sites

2. Actions

  • To review the potential for maximising existing facilities in our care homes for developing dementia services in the future

    Our  Dementia Group  has reviewed our current facilities and their potential for caring for residents who may develop dementia in the future given the increased prevalence in this age-group.

    Each of our homes has produced a long term development plan, and  carried out a SWAT analysis and now developed a strategic long term work plan.


    2013 Second Quarter Update

    New member

    2013 Third Quarter Update

    2013 Fourth Quarter Update

  • To identify learning opportunities to deliver long term improvements for residents with dementia, their carers and their families, by developing staff skills and knowledge.

    We have reviewed course content, outcomes and evaluation of our current training provision, and concurrently looked at other available training, including taught courses, e-learning and DVD packages.

    We have since made an informed decision of how best to ensure our staff have the requisite skills and knowledge to care for residents with dementia.

    Being implemented

    2013 Second Quarter Update

    New member

    2013 Third Quarter Update

    2013 Fourth Quarter Update

  • To identify how we can share learning and best practice across multiple sites

    One of our care home managers is e our ‘dementia lead’, and champions high quality dementia care throughout the organisation. The manager  acts as the first point of contact for Scheme Managers in respect of residents with dementia, and works with these managers to support them to enable residents with dementia to remain in their own homes.

    Other responsibilities include  establishing  links with the local community in order to encourage people to become ‘dementia friends’ and thus improve understanding of the condition, and identifying  methods of measuring quality  outcomes for residents with dementia.


    2013 Second Quarter Update

    New member

    2013 Third Quarter Update

    2013 Fourth Quarter Update