Great Places Housing Association

Great Places Housing Group is a forward-thinking, inclusive and exciting organisation which exists to improve the lives of the thousands of people living in its portfolio of over 16,000 homes. One of the largest developing housing associations in the north, we work in some of the most disadvantaged neighbourhoods​, meeting the differing needs of the diverse communities we serve.

Updated:
23 December 2015
Location:
North West
Sectors:
Housing Sector
Local Alliances:
Manchester Dementia Action Alliance , Salford Dementia Action Alliance , Lancashire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers? 

GreatPlaces has a Vision of being Strong, Bright and Real; of creating and delivering quality homes, excellent services and strong communities, knowing and valuing our customers and the communities in which they live.

GreatPlaces has over 16,000 homes; many of these homes are occupied by older or vulnerable people in deprived communities.  We have 7 sheltered schemes and 3 Extra care schemes as well as ? grouped dwellings, and many of these older people are living with dementia and Alzheimer’s.

We are committed to improving staff awareness and understanding of dementia by providing training on a regular basis to all staff that may have direct contact with people with dementia and their carers, creating some dementia friends and champions.

To ensure our engagement and communication plans are inclusive of people living with dementia.

By keeping relevant information about people up-to-date on databases internally, so we are better equipped to respond, and externally with our partners so that they are better equipped to deal with calls from  community alarms.

Ensuring services are customer led and offer choice and personalisation, to improve not only housing quality but also to improve health and wellbeing and to reduce isolation by offering group activities on schemes for residents and the local community.

To identify where additional support is needed and liaise with other agencies to ensure that this is put in place, to offer Telecare solutions where possible.

 2. What are the challenges to delivering these outcomes from the perspective of your organisation?   

  • Impact of public funding cuts
  • Changing values and attitudes of staff and customers, promoting and embedding understanding of dementia across the group
  • Reaching all our older people and working with them to meet their needs
  • Adopting best practices working with our partners to provide the best services – integrated care

Member contacts

http://www.greatplaces.org.uk/Pages/default.aspx

2. Actions

  • Dementia Friends

    Training for staff and developing the dementia friends and champions further.

    Status:
    Planning
  • Dementia friendly communities

    Looking at developing Great Places’ involvement in dementia friendly communities.

    Status:
    Planning
  • Dementia Awareness Week

    Hold an annual Dementia awareness week for Great Places staff and tenants.

    Status:
    Planning
  • Life story work

    Encouraging the development of life-story work.

    Status:
    Planning
  • Inclusive support plans

    Ensure support plans are comprehensive and involve family members, also ensuring that family members are made aware of any peer support available.

    Status:
    Delivery
  • Life story work

    Encouraging the development of life-story work.

    Status:
    Planning
  • Structured activities

    Creating a structure of activities at schemes which are therapeutic and meaningful to engage people with dementia.

    Status:
    Delivery
  • Dementia Strategy Project Group

    Setting up project groups to look at the dementia strategy and how outcomes can be achieved.

    Status:
    Delivery