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Penderels Trust

We offer advice, guidance and practical solutions to enable disabled people and those with long-term health conditions to live independently in their own homes, achieve their goals in life, and play an active part in their community.Our services include supporting people to recruit and manage their own care staff, use a care agency and manage their finances.

21 November 2018
Voluntary Sector
Local Alliances:
Salford Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We believe that all people have the right to control, choice and independence.
We support people with dementia and their families to access Direct Payments.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

A big challenge for us will be the fact we are a nationwide organisation when it comes to delivering staff training.  Resources and cost will be an important factor to consider when planning this.  However, this will not act as a barrier for delivering this.

Member contacts


2. Actions

  • Dementia Awareness

    We will raise staff awareness of Dementia by ensuring we have a Dementia Friend in every office, including Head Office functions.  We will do this by training at least one of our staff to become a Dementia Friend Champion.

     We have nominated a project coordinator to ensure the Dementia work across the organisation is managed and implemented. This coordinator will act as a central point of contact for our Dementia Friends and Service Managers.


    2015 - First Quarter Update

    Our Dementia Friend Champion trained a number of our staff to become Dementia Friends, there is at least one in every office.  We have also identified six people within the organisation who have attended (or plan to attend) the training to become a Champion so we have at least one representative in the different geographical areas we cover who is able to deliver Dementia Friend training. 

    All user facing staff who have completed the Dementia Friend training have received a badge and wear it during visits.

  • Marketing

    We will ensure the communities we work in are aware we are a Dementia Friendly organisation and that we are part of a nationwide Dementia Action Alliance.  We will ensure our literature and internet site clearly states this.  Due to the nature of the work we undertake and the people with support, our literature and website is already disability friendly/compliant.


    2015 - First Quarter Update

    Our website now includes the Dementia Action Alliance branding on the home page to alert browsers to the fact that we are a dementia friendly organisation.  Where relevant, we include the logo on our local information.

    We included an article on Dementia Action Alliance in our internal newsletter and our national newsletter which is sent to over 10, 000 service users.

  • Dementia Action Alliance

    We will ensure we participate in the development of the Dementia Action Alliance.  The project coordinator is based in Salford, so will attend the meetings for the Salford DAA.  However, all our Service Managers based around the country will be given the details of their local DAA, so they can be kept up to date with news/events and act as a point of contact if required.


    2015 - First Quarter Update

    We have been regularly attending and contributing to Salford Dementia Action Alliance meetings. 

  • Partnership working

    To work alongside other organisations to promote the value and importance of Dementia Friendly communities.  To attend events related to this.


    2015 - First Quarter Update

    In addition to working alongside Salford DAA members, we actively promote Dementia Friends and Dementia Friendly communities where appropriate. 

    We have and continue to run Dementia Friends sessions within the community, most recently, sessions for Brownie groups. 

  • Obtain case studies

    As a way of measuring the quality of our dementia awareness within staff and to ensure we are living up to the standards of being Dementia Friendly, we will obtain case studies from staff of occasions where they have worked with customers and/or their carers with Dementia.  These could also be used as examples when tendering for new contracts to prove that we stand by what we claim.

    Case study

    2015 - First Quarter Update

    We have and continue to obtain case studies for service users we have supported living with Dementia.