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Dementia-Friendly Hospital Charter 2018

The Dementia Friendly-Hospital Charter has been updated to now include a section on the important role of hospital volunteers. It is aimed at staff and volunteers in hospitals, and takes into account the latest guidance and the NDAA's updated Dementia Statements.

The Dementia-Friendly Hospitals Charter provides guidelines for hospitals to work by to try and make the experience of visits better for people living with dementia. The charter has been endorsed by a selection of professionals from across healthcare industry:

“The Dementia-Friendly Hospitals Charter is an important initiative to improve the care patients with dementia receive and ensure carers and families are involved every step of the way. I want every single hospital to commit to becoming dementia-friendly.”

Caroline Dinenage, Minister for Care

“NHS England fully supports the principles of the dementia friendly hospitals charter. There are excellent examples of great care for people with dementia when they are admitted to hospital, it’s important that everyone is aware of these examples of best practice, so we can ensure we are providing the best care.”

Professor Alistair Burns, National Clinical Director for Dementia and Mental Health in Older People, NHS England

“Hospitals can be very complex, and at times frightening places, for people living with dementia, and it is good to see the DAA working with hospitals to develop a charter that will ensure hospitals are able to support people living with dementia effectively”

Professor Martin Green OBE, Chief Executive, Care England

Click the link below to download the charter:

Charter Front Page Image


Sign your hospital up to the Dementia Friendly Hospital Charter.


About the charter

Working with clinicians and policy-makers, the Dementia Action Alliance has drafted a Dementia-Friendly Hospital Charter to support hospitals to fulfill their commitment to become dementia-friendly. This started in October 2012 with the Right Care: a call to action to create dementia-friendly hospitals. All acute trusts in England were asked to make a public commitment to becoming dementia-friendly. 164 acute and non-acute trusts made that commitment with 88 submitting Action Plans and joining the Dementia Action Alliance (DAA).

The Charter is in its second phase and has been renamed the Dementia Friendly Hospital Charter. It provides high level principles of what a dementia-friendly hospital should look like and recommended actions that hospitals can take to fulfil them. In the Prime Minister’s challenge on dementia 2020, one of the key aspirations is to create dementia friendly hospitals. 

All hospitals, public and private, are asked to sign up to the charter and to commit to real action to turn it into a reality.