National Museums Liverpool

National Museums Liverpool is a group of museums and galleries. Our diverse venues attracted more than 3 million visitors in 2011. Our collections are among the most important and varied in Europe and contain everything from Impressionist paintings and rare beetles to a lifejacket from the Titanic. Find out about some our top treasures. National Museums Liverpool's aim is to change lives by enabling millions of people, from all backgrounds, to engage with our world-class museums.

Updated:
25 April 2017
Location:
North West
Sectors:
Arts
Local Alliances:
Liverpool Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

 The House of Memories is a pioneering dementia awareness training programme, created by National Museums Liverpool. It provides the health, social care and housing sector with practical skills and resources to support people to live well with dementia, in their local communities. This positively contributes to the wellbeing and quality of life of the person living with dementia, and offers potential alternatives to medication.

 As well as basic knowledge about the various forms of dementia, we introduce memory activity resources linked to the museum experience, which can be used within care settings. We demonstrate how information about a person’s family history and personality can be used to support an individual to live well with dementia. The programme cuts across traditional health and social care divides, bringing together partners and cements new relationships with a cultural provider.

 The programme was supported from the outset by Department of Health to help meet the actions outlined in the Prime Minister’s Challenge on Dementia. More recent collaboration with NHS Merseyside and the TSB funded dallas programme has enabled a widening of focus and we are now exploring ways in which House of Memories can be used to promote health campaigns across the city region.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

What are the challenges to delivering these outcomes from the perspective of your organisation?

The museum sector does not traditionally play an established role within the dementia arena. It is therefore necessary to position House of Memories as a credible and an important tool for dementia awareness.  The greatest challenge for NML was to gain acceptance and support from the health sector by developing a learning tool that would be accessible, both creatively and intellectually, whilst also acknowledging the ‘real world’ challenge of supporting people to live well with dementia.

 Since launching House of Memories in early 2012, the level of success to date clearly demonstrates that the museum sector can provide relevant and meaningful health awareness training. Our challenge now, is to meet the demand for training by developing the programme further, and creating new models to cater for differences in sectors and regions. We also need to attract resources and funding that will enable us to meet that commitment.

2. Actions

  • Roll out dementia awareness training for the social care sector

    Building on our initial delivery of dementia awareness training to 3000 social care and health workers in 2012, (now reaching 9000 people working in the sector) we will continue to offer a high quality dementia awareness at the Museum of Liverpool, as well as expand our geographical reach by working with other regions.

    Status:
    Delivered

    2016 - Fourth Quarter Update

    In November 2016, a further five days of training for the health and social care sector was delivered at the Museum of Liverpool on a fully-funded basis.

    2016 - Second Quarter Update

    In Spring 2016, a further two days training for the health and social care sector were delivered at the Museum of Liverpool on a fully-funded basis.

    2015 - Fourth Quarter Update

    In November 2015, we ran a further 5 days of dementia awareness at the Museum of Liverpool. This brings the total to more than 9,000 people working in the health, housing and social care sectors attending House of Memories dementia awareness programme. The Training Day uses powerful drama interpretation and practical, interactive experiences to introduce basic knowledge about the various forms of dementia. It explores the challenges faced by families and those diagnosed from early stage to progressive dementia. 100 days of training have taken place to staff from more than 1000 settings.

    2015 - Second Quarter Update

    South East model - In Summer 2015, a new video and digital based model of training was piloted in the South East, working with cultural partners the British Museum, Bexley Heritage Trust, Cinema Museum in Lambeth and Brighton & Hove, expanding the reach of House of Memories and the My House of Memories app considerably.

  • Work in partnership with international cultural partners to further roll out House of Memories

    We are working with Minnesota Historical Society to develop a House of Memories model for the US sector, to enable people living with dementia to benefit from our resources and dementia awareness programme. In particular, we will be scoping out the opportunities to work with Latino and Native American communities, in partnership with MHS.

    Status:
    Being implemented

    2016 - Fourth Quarter Update

    After a successful scoping period, including reciprocal visits to National Museums Liverpool and Minnesota Historical Society, a comprehensive funding bid has been submitted that may enable the transfer of the House of Memories model to the US. If successful, this will include the development of a US market specific suite of films and a US vesion of the My House of Memories app. The outcome of the funding bid will be known in Autumn 2017.

  • Disseminate findings

    We will continue to collect data and have House of Memories training models independentally evaluated, and disseminate the findings in a timely fashion.

    Status:
    Delivery

    2016 - Third Quarter Update

    The Institute of Cultural Capital have appointed a full-time Phd researcher to conduct ongoing evaluation of the House of Memories programme.

    http://iccliverpool.ac.uk/crossing-boundaries/

    2015 - Third Quarter Update

    Findings from training in the South East (June 2015) have been published in the form of an infographic poster. In addition, independent evaluation from the Institute of Cultural Capital is being written up for publication in 2016.

    2015 - Third Quarter Update

    The Institute of Cultural Capital have been commissioned to undertake evaluation of the HENW hospital pilot, focusing on Tier 2 and 'Train the Trainer' dementia training. To be published later in 2016.

    2015 - Second Quarter Update

    Findings from the Buddy Day have been published in the form of an inforgraphic poster. This data is based on pre and post evaluation questionnaires.

    2014 - Third Quarter Update

    You can read the evaluation of the House of Memories' Midlands model onlin here:

    http://www.liverpoolmuseums.org.uk/learning/documents/house-of-memories-midlands-evaluation-2014.pdf

    You can read the evaluation of House of Memories' Northern model online here: http://www.liverpoolmuseums.org.uk/learning/documents/HoM-evaluation-Northern-model-2013.pdf

    You can read the prior evaluation of House of Memories here: http://www.liverpoolmuseums.org.uk/learning/documents/House-of-Memories-evaluation-report.pdf 

    2014 - First Quarter Update

    Evaluation of the House of Memories Midlands has been published. There are three indepedent evaluation reports available on our website.

  • Work with health partners to develop a 'train the trainer' and 'Tier 2' model

    We will work in partnership with hospitals and acute care trust partners to develop a ward-based House of Memories. This may encompass training, bed-side or ward-based resources, and other changes to the hospital environment, as well as fostering a person-centred approach in practice to ensure individual needs are met alongside clinical requirements. This aim supports the Liverpool Dementia Action Alliance priority of improving the care of people with dementia in hospitals.

    Status:
    Delivery

    2015 - Fourth Quarter Update

    We are currently delivering a pilot Tier 2 'Train the trainer' programme, supported by Health Education England, and working in partnership with the Countess of Chester, The Christie, Wirral University Teaching Hospital and PSS.

    This brand new 'digital' model of training has been developed to be cascaded within clinical settings. We will complete the pilot in March 2016 and continue to refine the training, to provide a viable package for the sector.

    2015 - Second Quarter Update

    We are continuing to work with Health Education England and hospital partners to create a bespoke House of Memories pilot for the sector, scheduled for Autumn 2015.

  • Intergenerational work with families and schools

    Raise awareness of the positive benefits of sharing memories between young and old, and to develop activity that wil help preserve and record memories for future generations.

    Status:
    Implementation

    2015 - Fourth Quarter Update

    The development of a suitcase loan service for schools based on sharing memories with older relatives has been developed and will be officially lauched in January 2016. The resource includes a suitcase of bygone objects to be used in the classroom and a series of backpacks that can be taken home for children to complete the activity with and older person in their family. They also have a booklet of precious memories, or 'archive' to keep.  

    2013 - Fourth Quarter Update

    We have launched a brand new resource called, When I was Little. This is an intergenerational memory activity for younger museum visitors to enjoy with their grandparents and older relatives. The programme is designed for children age 3-7 years and provides each child with an individual memory backpack to lead their grandparents and older relatives around the Museum of Liverpool (or similar museum setting), to share memories of early childhood. The museum launch of the family version took place in March 2014.

    The aim is to raise awareness of the positive benefits of sharing memories between young and old, and to encourage children to prompt their grandparents to recall their memories of growing up. The resource includes six memory activities and a special memory archive (for future reference and enjoyment). 

  • Tackle social isolation

    Consider how we can help to tackle social isolation and the risk of isolation for older people through an inclusive programme that enables participation.

    Status:
    Delivery

    2017 - Second Quarter Update

    As part of the 'Encountering the Unxpected' programme - an experiement into how museums' natural history collections can support succesful ageing - National Museums Liverpool (House of Memories)  is delierving a series of workshops called 'Nature on Your Doorstep' during spring and summer 2017.

    2017 - First Quarter Update

    Meet me at the Museum - our drop-in programme for older people who may be experiencing isolation - has been replicated and expanded to include two further National Museums Liverpool venues. These programmes include 'Tea and Chat' at Sudley House, 'Remembering the Past' at Lady Lever Art Gallery.

    2016 - First Quarter Update

    In 2016-18 we will be looking to expand out programming into the community with the creation of a mobile memory resource or 'Buddy Bus' facility. In addition we will be exploring the options for a physical House of Memories within a residential setting.

    We will continue to support the Happy Older People network and look at opportunities to further develop the Meet Me at the Museum at National Museums Liverpool's venues.

    2014 - First Quarter Update

    1) A new programme - Meet Me at the Museum: designed specifically for isolated older people to position NML venues as safe and welcoming places to visit - if you live on your own (or as a couple) and would like some company (a chat, a stroll around the museum and a cup of tea). The approach is ‘light touch’ to enable older people to choose their individual level of engagement. For some, it may simply be the opportunity to have a chat with a friendly, welcoming member of the NML team, and for others it will be an opportunity to join in with the activity of the day (e.g. Memory Walks). 

    2) Happy Older People (HOP): a new network to connect older people with cultural providers across Liverpool and wider city region. Within Liverpool there is great cultural provision for older people found in libraries, heritage buildings, museums, music and visual arts, and performance arts settings. The offer is diverse, vibrant and strong and in many areas positively resonates with the older people ‘friendly’ economy (e.g. age-friendly cities and dementia-friendly communities).  However, there is also evidence that the offer is not accessible to all older people, especially those who need support (e.g. people living with dementia). HOP is a new approach to connect older people, cultural arts providers and voluntary sector partners to come together to agree a direction that will enable all older people to access the fantastic cultural offer available. 

  • Work towards becoming 'dementia friendly'

    We will continue to develop our museums and galleries to become dementia aware as public venues, with a long-term aim of achieving dementia-friendly status.

    Status:
    Implementation

    2016 - Fourth Quarter Update

    In October 2016, NML hosted the Liverpool Dementia Action Alliance's Dementia Friendly Business event at the Museum of Liverpool.

    2014 - First Quarter Update

    In January 2014, 200 staff from National Museums Liverpool became Dementia Friends with a view to making our venues more dementia aware for the benefit of visitors.

  • Consider cultural needs

    We will continue to consider the cultural and diverse needs of our communities in delivering House of Memories.

    Status:
    Delivery

    2017 - Second Quarter Update

    The 'My House of Memories app' has been updated to include a selection of objects celebrating African & Caribbean life in Britain. The content was created by National Museums Liverpool, and included some consulatation with Museumsand - the National Caribbean Heritage Museum.  

    2017 - First Quarter Update

    My House of Memories app has been updated to include a selection of items exploring ' Irish connections', celebrating Irish heritage in Liverpool.

    2016 - Fourth Quarter Update

    Further diverse suitcases are in development at the Museum of Liverpool including Liverpool Chinese community memories and Jewish heritage - for completion and availbility early 2017.

    Our wider national programme has seen the development of further diverse memory resources at our partner museums working within  communities including African and Caribbean (Leicester); Pakistani, Jewish, Romany, Showman and Yemini (Salford Museum and Art Gallery); and an exploration of ancient cultures (Egytpian, Greek, Roman and Celtic) at the British Museum.

    2016 - First Quarter Update

    Suitcase of Memories: a free loan service designed to encourage people living with dementia to talk about objects, memorabilia and photographs relating to their past.  National Museums Liverpool is working with a number of community groups to develop new suitcase themes for 2016. Each suitcase will contain multi-sensory items for people with different levels of sensory communication, including items to stimulate smell, hearing, movement and even taste.  An accompanying ‘how to’ guide will help users identify individual items and create their own ‘memory boxes’ linked to community settings. 

    The resources include: African-Caribbean heritage, Irish heritage, primary schools inter-generational resources (comparing old and new); Maritime Seafarers heritage; Lesbian, Gay, Transgender heritage; Get Active - art based; Natural habitat - explore the world outside your window.