National Museums Liverpool

National Museums Liverpool is a group of museums and galleries. Our diverse venues attracted more than 3 million visitors in 2011. Our collections are among the most important and varied in Europe and contain everything from Impressionist paintings and rare beetles to a lifejacket from the Titanic. Find out about some our top treasures. National Museums Liverpool's aim is to change lives by enabling millions of people, from all backgrounds, to engage with our world-class museums.

Updated:
30 April 2014
Location:
North West
Local Alliances:
Liverpool Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

 The House of Memories is a pioneering dementia awareness training programme, created by National Museums Liverpool. It provides the health, social care and housing sector with practical skills and resources to support people to live well with dementia, in their local communities. This positively contributes to the wellbeing and quality of life of the person living with dementia, and offers potential alternatives to medication.

 As well as basic knowledge about the various forms of dementia, we introduce memory activity resources linked to the museum experience, which can be used within care settings. We demonstrate how information about a person’s family history and personality can be used to support an individual to live well with dementia. The programme cuts across traditional health and social care divides, bringing together partners and cements new relationships with a cultural provider.

 The programme was supported from the outset by Department of Health to help meet the actions outlined in the Prime Minister’s Challenge on Dementia. More recent collaboration with NHS Merseyside and the TSB funded dallas programme has enabled a widening of focus and we are now exploring ways in which House of Memories can be used to promote health campaigns across the city region.

 2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The museum sector does not traditionally play an established role within the dementia arena. It is therefore necessary to position House of Memories as a credible and an important tool for dementia awareness.  The greatest challenge for NML was to gain acceptance and support from the health sector by developing a learning tool that would be accessible, both creatively and intellectually, whilst also acknowledging the ‘real world’ challenge of supporting people to live well with dementia.

 Since launching House of Memories in early 2012, the level of success to date clearly demonstrates that the museum sector can provide relevant and meaningful health awareness training. Our challenge now, is to meet the demand for training by developing the programme further, and creating new models to cater for differences in sectors and regions. We also need to attract resources and funding that will enable us to meet that commitment.

2. Actions

  • Roll out dementia awareness training

    Building on our initial delivery of dementia awareness training to 3000 social care and health workers in 2012, we will target and deliver training to a further 3000 health and social carers between Winter 2013 and Spring 2015.

    Status:
    Delivery

    2014 - First Quarter Update

    An additional 1300+ care and health workers attended House of Memories dementia awareness training at the Museum of Liverpool from Autumn 2013-March 2014.

    The training model has been developed to include a challenging, informative and moving piece of theatre specially created for House of Memories  at the heart of the training.

  • Consider cultural needs

    We will continue to consider the cultural and diverse needs of our communities in delivering House of Memories.

    Status:
    Delivery

    2014 - First Quarter Update

    Suitcase of Memories: a free loan service designed to encourage people living with dementia to talk about objects, memorabilia and photographs relating to their past.  National Museums Liverpool is working with a number of community groups to develop new suitcase themes for 2014. Each suitcase will contain multi-sensory items for people with different levels of sensory communication, including items to stimulate smell, hearing, movement and even taste.  An accompanying ‘how to’ guide will help users identify individual items and create their own ‘memory boxes’ linked to community settings. 

    The resource includes: African-Caribbean heritage resource. Irish heritage resource. Primary schools intergenerational resource (comparing old and new). Maritime Seafarers heritage. Lesbian, Gay, Transgender heritage. Get Active - art based resource. Natural habitat - explore the world outside your window.

  • Disseminate findings

    We will disseminate the research findings from the ‘Northern’ model delivered at three regional venues based on that region’s local history in partnership with other cultural providers – Salford Museum & Art Gallery, Bury Art Museums and Tyne & Wear Archive & Museums.

    Status:
    Completed

    2014 - First Quarter Update

    Evaluation of the House of Memories Midlands model is underway and will be published this summer, 2014.

    2013 - Third Quarter Update

    You can read the evaluation of House of Memories' Northern model online here: http://www.liverpoolmuseums.org.uk/learning/documents/HoM-evaluation-Northern-model-2013.pdf

    You can read the prior evaluation of House of Memories here: http://www.liverpoolmuseums.org.uk/learning/documents/House-of-Memories-evaluation-report.pdf 

  • Deliver 'Midlands' model

    We will deliver a ‘Midlands’ model of House of Memories in Birmingham, Leicester and Nottingham regions in Winter/Spring 2014.

    Status:
    Completed

    2014 - First Quarter Update

    Approximately 600 health, housing and social care workers from the Midlands region attended House of Memories training in March 2013, in collaboration with cultural partners at Birmingham Museums Trust, Nottingham City Museums and Galleries, and Leicester City Council Museums.

  • Work with Housing

    We will deliver a ‘Housing’ communities model of House of Memories with registered social landlords and housing associations in the Northwest (The Regenda Group, The Riverside Group and Liverpool Mutual Homes). This will be delivered in October 2013.

    Status:
    Completed

    2014 - First Quarter Update

    A further 'housing' tranche of training took place in January 2013 with investment from the Liverpool Strategic Housing Partnership.

    2013 - Third Quarter Update

    Training with The Regenda Group, The Riverside Group and Liverpool Mutual Homes, as well as Knowsley Housing Trust was delivered in October 2013. A bespoke 'housing model' was developed to tackle the pacrticular needs of this workforce.

  • Work with health partners

    We will work in partnership with hospitals and acute care trust partners to develop a ward-based House of Memories. This may encompass training, bed-side or ward-based resources, and other changes to the hospital environment, as well as fostering a person-centre approach in practice to ensure individual needs are met alongside clinical requirements

    Status:
    Delivery
  • Develop digital museum experience

    We will develop a ‘digital’ House of Memories that enhances and extends the resources available to carers that have been on the training, and that also offers a digital museum experience for people living with dementia and those that surround them.

    Status:
    Delivery

    2014 - Second Quarter Update

    House of Memories App: a digital memory resource has been developed in partnership with people living with dementia, their carers and families. The app is supported by a user guide and contains more than 100 object images, music, film and social history references from early 1920 to 1980.

  • Work towards becoming 'dementia friendly'

    We will continue to develop our museums and galleries to become dementia aware as public venues, with a long-term aim of achieving dementia-friendly status.

    Status:
    Implementation

    2014 - First Quarter Update

    In January 2014, 200 staff from National Museums Liverpool became Dementia Freinds with a view to making our venues more dementia aware for the benefit of visitors.

  • Intergenerational work with families and schools

    Raise awareness of the positive benefits of sharing memories between young and old, and to develop activity that wil help preserve and record memories for future generations.

    Status:
    Delivery

    2013 - Fourth Quarter Update

    We have launched a brand new resource called, When I was Little. This is an intergenerational memory activity for younger museum visitors to enjoy with their grandparents and older relatives. The programme is designed for children age 3-7 years and provides each child with an individual memory backpack to lead their grandparents and older relatives around the Museum of Liverpool (or similar museum setting), to share memories of early childhood. The museum launch of the family version took place in March 2014.

    The aim is to raise awareness of the positive benefits of sharing memories between young and old, and to encourage children to prompt their grandparents to recall their memories of growing up. The resource includes six memory activities and a special memory archive (for future reference and enjoyment). 

    A version for primary schools is currently being developed with the Liverpool Learning Partnership, with a view to a launch early summer.

  • Tackle social isolation

    Consider how we can help to tackle social isolation and the risk of isolation for older people through an inclusive programme that enables participation 

    Status:
    Implementation

    2014 - First Quarter Update

    1) A new programme - Meet Me at the Museum: designed specifically for isolated older people to position NML venues as safe and welcoming places to visit - if you live on your own (or as a couple) and would like some company (a chat, a stroll around the museum and a cup of tea). The approach is ‘light touch’ to enable older people to choose their individual level of engagement. For some, it may simply be the opportunity to have a chat with a friendly, welcoming member of the NML team, and for others it will be an opportunity to join in with the activity of the day (e.g. Memory Walks). 

    2) Happy Older People (HOP): a new network to connect older people with cultural providers across Liverpool and wider city region. Within Liverpool there is great cultural provision for older people found in libraries, heritage buildings, museums, music and visual arts, and performance arts settings. The offer is diverse, vibrant and strong and in many areas positively resonates with the older people ‘friendly’ economy (e.g. age-friendly cities and dementia-friendly communities).  However, there is also evidence that the offer is not accessible to all older people, especially those who need support (e.g. people living with dementia). HOP is a new approach to connect older people, cultural arts providers and voluntary sector partners to come together to agree a direction that will enable al lolder people to access the fantastic cultural offer available.