Coventry and Warwickshire Partnership NHS Trust

Coventry and Warwickshire Partnership NHS Trust (CWPT) provides a wide range of mental health and learning disability services for people of all ages. We also offer community physical health services for people in Coventry. We provide inpatient, community and day treatment services to a population of about one million people living in Coventry, Warwickshire and Solihull. Our dementia services include memory assessment clinics, community dementia teams, crisis support and a specialist inpatient assessment unit. Our memory assessment clinics and community dementia teams are based across five locality sites and comprise of skilled clinicians from a range of health and social care disciplines. Our integrated community services also offer additional support for people with dementia with other physical health problems or learning disabilities.

Updated:
25 September 2017
Location:
West Midlands
Sectors:
Health
Local Alliances:
Coventry and Warwickshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

CWPT will work to actively engage people living with dementia, their families and carers to promote a dementia friendly culture within our organisation. We aim to develop clear, evidence-based integrated pathways across the organisation as a whole, tailored to the needs of people living with dementia, their families and carers. We will ensure our staff are skilled at listening to and communicating information in a way that is clear and accessible to people with dementia and their families.
The development of a Dementia Pathway Group to co-ordinate and facilitate engagement of internal and external agencies is a positive step towards delivering better outcomes for people with dementia.


The aims of the group will be to: 
 facilitate and oversee the implementation and delivery of a shared action plan.
 ensure that delivering better outcomes for people with dementia is a priority across the organisation.
 develop clear internal and external pathways for people with dementia, their families and carers to ensure a seamless service
 maximise existing resources and skills and developing integrated skills .
This initiative has been embraced at all levels of the organisation. Our Chief Executive is the sponsor to the group and offers full support.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

As an organisation we cover a large and diverse geographical area comprising of services that have different commissioning arrangements. This creates a challenge in implementing and embedding the Dementia Pathway initiative to ensure the delivery of a seamless and consistent service. This challenge is particularly evident given the demand pressures from a growing elderly population within current resources and cost pressures.


As a trust we are at the start our dementia journey and face the challenge of developing a dementia friendly culture within a large organization. While the importance of developing dementia friendly services is recognized within the trust we are aware that there are competing priorities both internally and externally that may impact on our ability to prioritize dementia.

Member website

www.covwarkpt.nhs.uk

2. Actions

  • To develop an integrated pathway to ensure a seamless journey for people living with dementia, their families and their carers who engage with our services.

     To ensure appropriate representation of internal and external services on the Dementia Pathway Group.
     To ensure Trust services and professions work collaboratively to further develop integrated evidence-based pathways for people with dementia.
     To develop opportunities for staff from different services along the dementia pathway to integrate and further develop their knowledge and skills.
     To offer the opportunity for individuals living with dementia and their carers to take part in research.

    Status:
    Planning

    2017 - Third Quarter Update

    New member

  • To develop an organisational culture that understands and recognises the needs of people living with dementia, their families and their carers.

     To enable a small group of staff to train as Dementia Friends Champions in order to run Dementia Friends sessions across CWPT.
     To make Dementia Friends sessions easily accessible to clinical and corporate teams across the organisation.
     To develop and provide specialist tailored training to clinicians and staff that are involved in supporting individuals and families that are living with dementia to ensure that competencies and skills of staff are appropriate (including Community Teams, Inpatient Teams, Crisis Response and Home Treatment). To utilise the Health Education England PROMPT model of upskilling when doing this.
     To provide training to GPs who refer in to CWPT and also who commission services
     To develop trust-wide programme of training for staff in Positive Behaviour Support.

    Status:
    Implementation

    2017 - Third Quarter Update

    New member

  • To ensure the needs of people living with dementia are central to the development of our integrated dementia pathway.

     To invite a person with lived experience of dementia to join the Dementia Pathway initiative.
     Representatives from PALS and Carer’s Services to be invited to the Dementia Pathway Group.
     To ensure that the of people with dementia and their families are represented and their views are listened to in developing the pathway
     Review and re-collate previous work on service-user engagement in relation to dementia.
    Develop a patient forum to enable feedback and ongoing review of the dementia pathway

    Status:
    Delivery

    2017 - Third Quarter Update

    New member

  • To have effective communication and information sharing across the integrated pathway.

     Adapt standardised information to meet individual personalised needs for people living with dementia, their families and their carers.
     To evaluate the post diagnosis information pack used in the memory assessment clinic pathway.
     To run a full programme of post diagnosis groups.
     To establish an acute ward post dementia diagnosis support pathway
     To improve CWPT web based information for people with dementia & their families.
     To develop robust communication pathways in relation to dementia within the organisation.
     To develop robust communication pathways with key partner organisations.
     To provide information to the relevant dementia services about research and innovation being undertaken, and support staff to take part in research.

    Status:
    Delivery

    2017 - Third Quarter Update

    New member

  • To be proactive in developing environments that are dementia friendly.

     To identify a group of staff that have training in dementia-friendly environments to work collaboratively with estates services to develop environments that are dementia-friendly.
     To trial the use of new technology to support people with dementia in acute services (i.e. the OxeHealth Research Trial)
    Status:
    Planning

    2017 - Third Quarter Update

    New member