The Guinness Partnership

Guinness Care and Support provide a range of care and support services to over 10,000 older people, a significant number of whom are living with dementia. We are part of The Guinness Partnership providing over 50,000 homes across England.

Updated:
10 February 2016
Location:
National
Sectors:
Pharmaceutical, Health, Care

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers, How would you describe your organisation's role in delivering a better outcomes for people with dementia and their carers?

Guinness Care and Support provide a range of care and support services to over 10,000 older people, a significant number of whom are living with dementia. We are part of The Guinness Partnership providing over 50,000 homes across England. 

Our fundamental role in delivering better outcomes for people living with dementia is through providing a personalised care and support plan, fully involving our customers and their relatives, ensuring that they are fully consulted and engaged. 

We aim to involve our customers in all levels in our organisation and  have a range of ways of engaging with customers to suit their needs and ability and tools for staff to support this. 

We have developed extra care services with design features which support people living with dementia and our staff proactively identifies resources to provide dementia relevant activities. 

We are working with partners to provide training to staff on ways of improving well being and looking at innovative ways of involving volunteers in our care homes.  

We provide an assistive technology services which supports people living with dementia in the community and in our care and support settings.

2. What are the challenges to delivering these outcomes form the perspective of your organisation? 

The key challenge in the current economic climate is the availability of funding for providing specialist services for people with dementia. There is little additional funding available from commissioners and fee levels in care homes are being squeezed and hourly rates in care at home services forced down. The challenge is how to maintain quality above the minimum standards with lower levels of funding.

While some funding is available to develop new extra care purpose built properties, the level by no means meets the demand for these services which are often designed specifically for the needs of people with dementia.

There is a need for more research in the care and support needs of people with dementia and practical training and toolkits for staff providing the care and support.   

At a local level it is often difficult for staff to refer customers on to obtain a diagnosis where possible symptoms are identified in support plans in our sheltered services.

2. Actions

  • Ensuring that our staff have the necessary skills

    Ensuring that our staff have the necessary skills to provide specialist support to our customers with dementia, by reviewing our training offering.

    Status:
    Implementation

    2015 - First Quarter Update

    Training for care at home staff rolled out. Development of personalised approach to care and dementia traning in progress

    2012 - Third Quarter Update

    Roles assessed and training needs identified. Update – in progress.

  • Become a more dementia friendly organisation

    Develop and implement an action plan to make Guinness a more dementia friendly organisation

    Status:
    Initial Scoping

    2015 - First Quarter Update

    Results of the report from IPC discussed internally. Proposal to appoint a Housing and Dementia Project Manager to develop and take forward an action plan over 2 years agreed

    Update – Third Quarter 2012 

    In progress

    Update – Second Quarter 2012

    In progress

    Update – First Quarter 2012

    In progress

  • Ensure that our care services support the needs of people with dementia

    Review our personalised care and support plans to ensure they fully meet the needs of people with dementia

    Status:
    Being implemented

    2015 - First Quarter Update

    Care plans in care homes reviewed

    2012 - Third Quarter Update

    In progress.

    2012 - Second Quarter Update

    In progress.

    2012 - First Quarter Update 

    In progress.

  • Promoting awareness

    Continue to promote awareness within the Guinness Partnership through Dementia Friends.

    Status:
    Being implemented

    2015 - First Quarter Update

     We currently have 240 Dementia Friends in the partnership against our current target of 250

    2012 - Third Quarter Update 

    In progress.

    2012 - Second Quarter Update

    In progress.

     2012 - First Quarter Update 

    In progress.