Great Western Ambulance Service NHS Trust

GWAS have been working to improve the care we provide to people with dementia and their carer’s. We have implemented a training package to improve knowledge and awareness. We are encouraging our health care partners to share information with us in particular care plans in order to treat individuals appropriately and ensure they are cared for in the most appropriate location. In September this year 2011 we are implementing the use of the Abbey pain score to be used for any person with a cognitive impairment to ensure their pain is managed well. We also have actions intended to set up an ambulance service forum where all UK ambulance services can share good practice and learn from each other this will commence in the autumn of this year.

Updated:
8 October 2015
Location:
South West
Sectors:
Communication, Health, Care, Hospitals and Hospital Trusts, Transport Sector

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers? 

GWAS have been working to improve the care we provide to people with dementia and their carer’s. We have implemented a training package to improve knowledge and awareness. We are encouraging our health care partners to share information with us in particular care plans in order to treat individuals appropriately and ensure they are cared for in the most appropriate location. In September this year 2011 we are implementing the use of the Abbey pain score to be used for any person with a cognitive impairment to ensure their pain is managed well. 

We also have actions intended to set up an ambulance service forum where all UK ambulance services can share good practice and learn from each other this will commence in the autumn of this year. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation? 

GWAS has no ring-fenced funding for implementing additional training and education for  dementia this funding has had to be found from within existing budgets. Each ambulance service are measured against response time targets which have historically impacted on training and education with training being postponed in order to meet increasing demand on resources. GWAS are continually balancing priorities to ensure we meet our response time standards and provide a high standard of clinical care to all of our patients

2. Actions

  • Audit individuals we treat

    Audit the number of individuals we treat with a diagnosis of dementia and review the standard of care given. This work will identify further areas for improvement which will be addressed. This will commence in September 2011-08-04

    Status:

    Update – First Quarter

    In progress

    Update – Second Quarter

    In progress

    Update – Third Quarter

    In progress 

  • Increase the number of individualised care plans

    Increase the number of individualised care plans used for this group of individuals and ensure they are shared with GWAS. This work has commenced and will be monitored regularly.

    Status:

    Update – First Quarter

    In progress

    Update – Second Quarter

    In progress

    Update – Third Quarter

    In progress 

  • Identify alternatives in pain relief

    Identify possible alternatives in pain relief for people with dementia. 2012

    Status:

    Update – First Quarter

    In progress

    Update – Second Quarter

    In progress

    Update – Third Quarter

    In progress 

  • Validate an early identification

    Undertake a research project in order to validate an early identification tool for people who are showing early signs of dementia 2012-13

    Status:

    Update – First Quarter

    In progress

    Update – Second Quarter

    In progress

    Update – Third Quarter

    In progress