The Lilacs, Stonehaven Care Group

Stonehaven Care Group is a family run company who enjoys providing a personal care service. Our 9 residential care homes across the Southwest offer a wide range of services for residents either funded privately or by social services. Stonehaven can offer the reassurance of consistently high standards delivered by caring, professional and dedicated care teams. We offer long term care, respite breaks and day care at all of our homes. Our three Exeter homes are Dove Tree House, The Lilacs and The Manor (Exminster).

Updated:
4 June 2016
Location:
South West
Sectors:
Care, Social Care, Health
Local Alliances:
Exeter Dementia Action Alliance (EDAA)

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Action 1: Staff Training – all members of our care team undertake extensive training in all aspects of care. Our focus on dementia is as a result of an increasing number of dementia residents in our homes. Every care team member must complete an on-line course ‘Dementia Awareness’ when they are first employed by the company, followed by the NCFE Level 2 Certificate in the Principles of Dementia Care. We continue to seek further training opportunities, with all of our managers studying ‘The Dementia Jewels’ and all care staff recently experiencing the Virtual Dementia Tour. Going forward, we hope that all of our carers become Dementia Friends with the manager as the Dementia Friends champion, as part of their continued professional development.

 Action 2: Exeter Dementia Action Alliance – We hope to develop a partnership with the EDAA by ensuring at least 2 members of the care team attend the annual meetings and to share best practice. We will have a direct link from the front page our website www.stone-haven.co.uk to the EDAA website and to hold information in each of our reception areas.

Action 3: Design for Dementia – we aim to improve our environment by adhering to dementia guidelines for décor within our home. We continue to make simple changes such as lampshades to ensure maximum possible lighting levels to assist poor-sighted residents, calculating appropriate LRV levels to create an ‘easy’ environment for those with dementia, avoiding confusing patterns and mirrors, and providing dementia furniture in all bedrooms. In addition, bedroom doors are made to look like front doors, and areas not for residents will have barriers to entry (i.e. maximum LRV difference).

Action 4: Sharing our knowledge – with residents’ families and friends and also with other EDAA members.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Ensuring that all of our staff are fully trained in the all aspects of dementia care can be costly and time consuming, but as we are committed to providing the very best dementia care, we continue to invest.

Member website

www.stone-haven.co.uk

2. Actions