Princesshay

Princesshay is home to over 70 shops and restaurants located in the heart of Exeter city centre. The scheme includes open public spaces often used to raise the awareness of charities and local community groups.

Updated:
17 February 2017
Location:
South West
Sectors:
Retail
Local Alliances:
Exeter Dementia Action Alliance (EDAA)

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

1. The teams working within stores and restaurants in Princesshay interact with the public on a daily basis and our role as the Centre Management team is to work with Exeter Dementia Action Alliance to better inform and educate people on how to support visitors to their stores and restaurants living with dementia.

2. Encourage our stores and restaurants to watch the Dementia Friends online video or organise a session of their own with EDAA.

3. Host two Dementia Friend Workshops for Centre Management, Security, Cleaning and our Occupiers (Store & Restaurant Managers).

4.  Host awareness raising events for the EDAA in Princesshay particularly during Dementia Week in May.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Over 1000 people work at Princesshay and so our challenge is to get the key messages to filter out to the teams and provide opportunities to attend workshops or benefit from online presentations. 

Member website

www.princesshay.co.uk

2. Actions

  • Raising awareness of Exeter Dementia Action Alliance

    Host two Dementia Friend Workshops for Centre Management, Security, Cleaning and our Occupiers (Store & Restaurant Managers).

    Status:
    Completed
  • Encourage further Dementia Friends sessions

    Encourage our stores and restaurants to watch the Dementia Friends online video or organise a session of their own with EDAA.

    Status:
    Being implemented
  • Event hosting

    Host awareness raising events for the EDAA in Princesshay particularly during Dementia Week in May.

    Status:
    Planning
  • Website linking

    Add an article our Dementia Friends to our website and link to EDAA.

    Status:
    Completed