Bassetlaw Action Centre

Bassetlaw Action Centre is a Community Resource Agency linking individuals and organisations with help and support.

Updated:
15 April 2016
Location:
East Midlands
Sectors:
Voluntary Sector
Local Alliances:
Nottinghamshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We currently deliver 12 projects many of which support the independence of older and vulnerable people. We have registration forms for our community car scheme, car scheme plus, minibus etc. which we complete with clients prior to receiving our services. We have not asked clients whether they have dementia previously but have now changed our working practises.  We have already changed the way in which we collect information to allow us to capture whether individuals do have dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Our challenges include deciding how best to utilise the information that we collect and training our staff to deal better with clients with dementia.

Collecting information will be useful to us if, for example, a driver goes to collect a client and finds no-one home or if a client with dementia accesses one of the day trips on the minibus.

2. Actions

  • Change our registration forms to include collecting information as to whether the client has dementia

    All membership forms and car scheme booking sheets now ask if the client has Dementia or Alzhiemers. This information is used by the scheme to assist the client when making a booking and if necessary the scheme can give a call to the client to ensure they remember the booking.

    Completed by 5th March 2013

    Status:
    Completed

    Update – First Quarter

    Update – Second Quarter

    Update – Third Quarter

  • Update our database to identify clients with dementia

    Training was given to all staff by  Jayne Bowns; Nurse Practitioner and Tom Rose from memories assessment clinic on the 20th May 2013.

    Staff found the training to be very informative and gave them some insight into the signs to look for when you are concerned about someone. It also informed the staff about the assessment process.

    Status:
    Completed

    2016 - Second Quarter Update

    This action has been completed

    Update – First Quarter

    Update – Second Quarter

    Update – Third Quarter

  • Pass information to minibus drivers to make them aware with clients with dementia and pass on driver telephone number and pick up points to clients as an aide memoir

    All drivers are informed if they have a client with Dementia or Alzhiemers travelling in the minibus if they have informed us of this when they registered. 

    Drivers are then aware they may have to reiterate leaving times for example to ensure the client does not forget. 

    This has been routine since March 2013 when Alzhiemers and Dementia was added to the registration forms and database.

    Status:
    Completed

    Update – First Quarter

    Update – Second Quarter

    Update – Third Quarter

  • Consider whether we could introduce a telephone reminder service for clients with dementia

    We are at a stage where we will implement a reminder service to clients with Dementia / Alzhiemers if they require it. We have not been asked for this service as yet (16/12/13).

    Status:
    Completed

    2016 - Second Quarter Update

    Implemented reminder calls when required. This cuts down wasted journeys for drivers and ensures the clients stay as independant as possible.

    Update – First Quarter

    Update – Second Quarter

    Update – Third Quarter

  • Organise Training for our staff to increase awareness of dementia

    Jayne Bullock; the Preventative Services Manager here at Bassetlaw Action Centre has become a Dementia Friend Champion. Training took place on the 27th August 13 at Highbury Hospital Nottingham 10am - 4pm Highbury Hospital Nottingham NG6 9DR.

    Staff were subsequently invited to a learning session held here at Bassetlaw Ation Centre on the 30th October 13 delivered by Jayne Bullock.

    Status:
    Delivery

    2016 - Second Quarter Update

    This is ongoing training for new staff and volunteers.

    Update – First Quarter

    Update – Second Quarter

    Update – Third Quarter

     All volunteers of the Bassetlaw Action Centre have been invited to attend a learning session on dementia on the 13th January 14.