Theatre Royal and Royal Concert Hall Nottingham

The Theatre Royal and Royal Concert Hall Nottingham are two of the UK's most successful touring venues, leading the way for arts and entertainment in the East Midlands region. Our diverse programme of events includes internationally renowned orchestras, the highest quality ballet, opera and touring drama alongside West End musicals, stand-up comedy, rock and pop.

Updated:
26 June 2017
Location:
East Midlands
Sectors:
Arts
Local Alliances:
Nottinghamshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Music and Theatre play an important role in engaging with People who are living with Dementia and can contribute significantly to maintaining people’s independence and reduce social isolation. TRCH staff can all play a part in enabling people with Dementia to live well; tailoring our services to create a supportive environment which allow the individual to feel valued and welcome.

Having a Dementia Friends Champion on the staff, we hope to spread awareness of the condition and for all our staff  to receive training to deal with customers’ specific needs.

Our aim is to create a dementia capable community  that is informed, safe and respectful of individuals with the disease, their families and caregivers and provides supportive options that foster quality of life.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

As we are a touring venue, the productions come to us from external companies and it will be a challenge to ensure that they adhere to the aims and ideals of the Theatre Royal and Royal Concert Hall.

The Theatre Royal is a listed building so changing certain facilities to best suit the needs of a customer living with dementia will not be without its own challenges. 

Member website

www.trch.co.uk

2. Actions

  • Dementia Awareness Training

    Having worked with Dementia Practice Development Specialist to assertain the best actions to take as a first step we now have a staff member who is a Dementia Friends Champion who will carry out information sessions following Dementia Friends guidelines.

    Status:
    Being implemented

    2017 - Second Quarter Update

    Further Dementia Friends Information Sessions held for staff over summer training period

    2016 - Second Quarter Update

    Additional Dementia Friends Sessions held and completed with Frontline staff - front of house, box office, technical, cleaning teams. Plus as part of Disabled Access Day held Dementia Friends information session on Dress Circle of Theatre Royal for general public to attend.

    2015 - Fourth Quarter Update

    Dementia Friends Information sessions with staff (ranging from box office, marketing, administration, front of house, backstage) and pantomime cast and company members completed in December and further information sessions will also be completed in January and February for additional frontline staff and other staff in various departments throughout the organisation.

  • World Alzheimer's Day 21st September 2016 - raise awareness

    As part of World Alzheimer’s Day, we will be holding some free Dementia Friends Information Sessions here at the Theatre Royal and Royal Concert Hall on 21stSeptember.

    The sessions will be run by Emily, the Access Manager at the venue who is a volunteer Dementia Friends Champion, and has been trained and supported by Alzheimer’s Society.

     

    Status:
    Delivered

    2016 - Fourth Quarter Update

    Further information cascaded to local contacts at stall we had at Nottingham City council Disability History Month celebrations

    2016 - Third Quarter Update

    New Action

  • Dementia Friendly Workshops

    Dementia Friendly Workshops

    Possibilities could include:

    Dance workshops (light exercise / listening to music / and also again that social interaction)

    Spoken Word Workshops

    Memory boxes 

    Discussion events.

     

    Status:
    Delivered

    2017 - First Quarter Update

    Completed and was success in Jan 2017. Held reminiscene workshop with support from the Alzheimer's Society. Pilot workshop went very well.

    2016 - Third Quarter Update

    Panto Workshop - pilot being planned prior to the relaxed performance in Jan 2017.

    Larkhill Memory Cafe visited ref observing and getting ideas

    Further meeting with working group (consisting of carers of those living with dementia / people living with dementia and some representatives from the Alzheimer's Society) - Early October

  • Dementia Awareness Week 2017

    Events /Articles / Collections to promote Dementia Awareness week

    Status:
    Implementation

    2017 - First Quarter Update

    The Dementia Friendly information flyer about the venue will have a distribution in May. Also advert included in the Nottingham Arrow in May

    2016 - Third Quarter Update

    Bucket collection completed in 2016 as well as social media push on Dementia Friendly events

  • Access Awareness Day - March 2017

    Access Awareness 'Did You Know' - information

    Status:
    Completed

    2016 - Third Quarter Update

    Looking at having some BSL interpreted Dementia Friends Sessions in 2017 as have BSL interpreted backstage tour.

  • Dementia Friendly Signage

    To implement dementia friendly signage in the venue

    Status:
    Initial Scoping

    2017 - First Quarter Update

    Initial walk round venue to highlight particular decision points

  • Create a Supportive Show Environment - Relaxed Performances

    Designed for anyone who would benefit from a less formal, more supportive environment, including people with Autism Spectrum conditions and learning disabilities, those living with dementia and families with young babies.

    These performances provide an opportunity for customers who may find it difficult to come and see a show to experience the joy of live theatre.

    It is still the same show but with some small changes to the sound levels, lighting and no pyrotechnics or strobe lighting is used. These performances will provide a less formal, more supportive atmosphere in order to reduce anxiety levels.

     

     

    Status:
    Delivery

    2016 - Fourth Quarter Update

    Larkhill and various carehomes came along to relaxed performances of the Snowman / Peter and the wolf as well as Jack and the Beanstalk relaxed performances. Wonderful and hearfelt comments from attendees after the performances.

    2016 - Third Quarter Update

    Further Relaxed Performance at Royal Concert Hall

    Relaxed performance in the Royal Concert Hall

     Show dates: Thursday 29 December, 3pm            Running time: 1 hour 20 mins 

    The Snowman and Peter and the Wolf – Relaxed Performance

    Royal Northern Sinfonia

    Pui Fan Lee narrator and presenter

    Hugh Brunt conductor

    Boy Treble: tbc

    Angie Newman BSL interpreter

     

    This Christmas, enjoy the Royal Concert Hall’s first ever relaxed orchestral performance with a double bill of festive music and movie favourites, performed live by the acclaimed Royal Northern Sinfonia and narrated and presented by Nottingham’s own Pui Fan Lee, of CBeebies fame.

     

    Peter and his animal companions are brought to life before your ears by dancing strings, quacking oboes, fluttering flutes and prowling horns in Prokofiev’s charming tale of courage and friendship, Peter and the Wolf. Raymond Briggs’ classic animated story of The Snowman, which has been delighting family audiences for over 30 years, is screened with live orchestral soundtrack. Howard Blake’s much loved music, which includes the unforgettable Walking in the Air, here sung live, remains the soundtrack to every child’s dream Christmas.

     

    This relaxed performance has been specially adapted and designed for customers with a variety of special needs , those on the autistic spectrum, and also people living with dementia.  The performance will provide a less formal, more supportive atmosphere with sound levels and lighting adjusted to  reduce anxiety levels. 

     

    The auditorium doors will be left open and customers are welcome to move around during the performance if they wish.  There will be chill out spaces available in the front of house areas, where customers can go to relax if they need to leave the auditorium for any reason. They may also return to the auditorium for the rest of the show.

     

     

     

    2016 - Second Quarter Update

    Meetings scheduled in with Alzheimer’s society in April to plan a workshop that can take place prior to the relaxed performance for People Living with Dementia

    2015 - Fourth Quarter Update

    Invited Carers and people living with Dementia to experience Relaxed Performances and come and try them out.

     

  • Network with other venues in the Arts Sector

    Network with other arts organisations / venues that have implemented events and activities such as memory cafes, and implement a set of events that help to welcome users (current and new) into the venue.

    Status:
    Implementation

    2017 - Second Quarter Update

    Meetings with contact from Edinburugh to discuss and share ideas about dementia work

    2017 - First Quarter Update

    Visiting various venues to observe their format for Dementia Friendly Performances

    2017 - First Quarter Update

    Dementia Friendly initiatives on the agenda in March for Uk gathering of Frontline teams in some Uk theatres. Shared best practice. Also informed colleagues at other theatres about the guide we had compiled in our Dementia Friendly information initiatives. Theatres in Edinburgh and Norwich also shared workshops and events they had completed that were Dementia Friendly. Nottingham Theatre to visit Edinburgh Theatre to experience the work they do to implement some ideas in Midlands.

    2016 - Third Quarter Update

    Information Guide and launch event attended at West Yorkshire Playhouse - useful resource and intend to implement various areas at Theatre Royal and Royal Concert Hall

    2016 - Second Quarter Update

    Dementia Friendly initiatives on the agenda in April for Uk gathering of Frontline teams in some Uk theatres. To discuss plans and share best practice

    2015 - Fourth Quarter Update

    Presented on Relaxed Performances and audience demographic at the European Tessitura Conference in November. This was a conference for arts and entertainment organisations which use Tessitura (a box office system) to share ideas and also offer advice on how others could implement new initiatives at their venue. One of the sessions we, the Theatre Royal and Royal Concert Hall, presented on was about making arts organisations accessible, and in conjuntion with Newcastle Theatre Royal and Liverpool Everyman and Playhouse, presented on Dementia Awareness.

  • Live Stream Classical Performances to Carehomes

    The live streaming to a carehome was a pilot project that we took part in with Imagine Arts. This is a part of a partnership with Nottingham City Arts and residents at Abbeyfield’s Millbeck House care home.

    There are plans to do another one next season – with a view to trying to stream to more than one care home.

     

     

     

     

     

                           

    Status:
    Initial Scoping

    2016 - Second Quarter Update

    Looking at the possibility of Sunday Morning piano series concert in Dec 2016 to be live streamed to carehomes and some of reportoire will include familiar show tunes.

    2015 - Fourth Quarter Update

    Holding an Access Month venue wide to raise awareness of what the venue can offer people. Also taking part in Disabled Access Day on Saturday 12th March - again to help spread the word about the various services the venue has to offer. As part of this we do hope to, in March, to broadcast piano series to carehomes.

  • Promoting Theatre Royal and Royal Concert Hall's offer for People with Dementia and their carer’s

    Attending and contributing at Dementia Action Alliance meetings and therefore raising awareness of how  Nottingham Theatre Royal and Royal Concert Hall is improving its offer to people with Dementia and their carer’s to encourage them to visit and enjoy live entertainment.

    Status:
    Being implemented

    2017 - Second Quarter Update

    Contact made with various carehomes to introduce the Theatre Royal and Royal Concert Hall and leaflets send out to spread the word about dementia friendly facilities on offer

    2017 - Second Quarter Update

    User Review Group - booked in time to share the updated visual stories as per their feedback from user groups before

    2017 - First Quarter Update

    Dementia Friendly information flyer about the venue created

    2016 - Third Quarter Update

    Pledged during Carers Week about the free carer ticket and discounts available

    2016 - Second Quarter Update

    Attending DAA meetings and venue is hosting DAA meeting in October 2016

    2015 - Fourth Quarter Update

    Invited member of DAA and local groups along to experience Relaxed Performances. Dementia Friends and Alzheimer's Society will also have a stand and banner at the evening performance of the relaxed performance

    2015 - Third Quarter Update

    New member

  • Dementia Friendly information Guide

    Being Great Fund – successful in application.

    Money awarded to create a Dementia Friendly Information Flyer about the Theatre Royal and Royal Concert Hall.

    User group to be contacted for input.

    Part of bid was consultation so travel, expenses will be paid for user group.

    Status:
    Delivery

    2017 - Second Quarter Update

    Dementia Friendly Information on Theatre's website.

    Page detailing services for customers living with Dementia and their carers

    2017 - First Quarter Update

    Flyer has been created and printed. Currently on display in foyers and sent out to contacts. Also distributed to local community centre, libraries, leisure centres etc

    2016 - Fourth Quarter Update

    User Review Group visited and discussions had about format. Feedback passed to designer to mock up a flyer and first proof to be shared with group in early Jan / Feb 2017

    2016 - Third Quarter Update

    Theatre wants to include user group so that ‘Not writing about Us, Without Us’ ethos

    Alzheimers Society offering assistance with possible user group reivew panel - date secured and agenda set for user review panel meeting on 7th October.