Access Mobility Beverley

Access Mobility Beverley was set up in 2011 and is a mobility retailer which operates a mobile showroom where we take products such as mobility scooters to the end users home or work environment. We are main dealers of TGA, Freerider and Roma medical products and also provide Stairlifts via the leading names in the stairlift industry. We operate a totally ethical supportive sales and advice service and have built a reputation which sees us working closely with a number of local charities and support services. Access Mobility Beverley has an answered telephone service which provides our customers with the ability to contact and speak to us 24hrs a day.

Updated:
8 October 2015
Location:
Yorkshire and Humber
Sectors:
Health, Medical, Retail, Transport Sector
Local Alliances:
East Riding Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our business will contribute to the National Dementia Declaration Priority and ensure any products that we supply are tailored to client needs. We will work with service providers, carers and other related agencies to ensure we can identify the specific needs of those with dementia or those caring for them. In relation to any products or services that we supply, we will provide and offer additional training or refresher training free of charge to those with Dementia or their carers.

We will ensure that we undertake dementia awareness training and work with local alliances to ensure we support people with dementia to live their life to the fullest and assist them to build a sense of belonging and of being a valued part of their community .

We will ensure any of our publications or promotional material only uses words and discriptions of Demantia that are appropriate and acceptable to those with dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Time and financial restraints to raise staff awareness via training .

In relation to when we are demonstrating products and assessing the end users needs and ability to safely operate a product, then engagement with those not currently diagnosed with dementia or where dementia symptoms may not be as readily obvious on any given day may see us failing to fully take account of specific needs relevant to dementia.

Member website

www.accsmobility.com

2. Actions

  • Attend Dementia Friends session

    Book and attend Dementia Friends session at the Lairgate Hotel on Tuesday 19th May

    Status:
    Being implemented

    2015 - Second Quarter Update

    Booked seesion and attending

  • Check publications and media to ensure words and phrase are appropriate

    To check all the publications and various media I use in my business are appropriate and acceptable inline with advice and guidance on DAA

    Status:
    Completed

    2015 - Second Quarter Update

    Completed and believe all publications etc are appropriate

  • raise awareness of DAA with fellow businesses and contacts

    To discuss and bring DAA to the attention of those I come into conatct with on a Business and social basis.

    Status:
    Being implemented

    2015 - Second Quarter Update

    I have raised awareness of DAA and access to awareness training amongst those i network with ie my Business community Co-opertaive group and also such as Cherry Tree Community Association, a charity I assist with in matters relating to mobility.

    This will clearly be an ongoing process but is a great way to spread dementia awareness and make the benefits of the awareness training more known about to those I come into contact with.