Traders of Hednesford Town Centre

Traders of Hednesford Town Centre is an organisation that works collaboratively with Cannock Chase Council, local community organisations and Hednesford Town Council to support local businesses for the benefit of our community. Our role is to provide community events and activities to promote footfall and income into the Town; Support our small businesses and work as a community to ensure businesses prosper and support the economy, especially in difficult times

Updated:
22 July 2016
Location:
West Midlands
Sectors:
Local Authorities, Retail
Local Alliances:
Staffordshire and Stoke-on-Trent Dementia Action Alliance, Cannock Chase Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

  1. We intend to support all businesses with training them in guidelines on how to support individuals and families living with Dementia through Dementia Friend Training. Where businesses cannot attend training sessions we request the support of our local Dementia Friend Champions to attend one-to-one sessions during business hour lunch breaks.
  2. We will provide every business with a copy of the ‘How to help people with Dementia. A guide for customer facing staff.’ And will go through this publication to explain the actions and how each business can appropriately accommodate people living with dementia with the limitations connected with their individual business.
  3. Each business will display a poster showing the Dementia Friendly Communities logo when it has been confirmed that Hednesford has been accepted. On each poster will be an old photograph unique to that business that relates to its history. This should help to a. Identify to people living with dementia which business are trained and can appropriately support and b. be a strategy tool by which people can be diverted should they become confused on where they are.
  4. We will support our network of Dementia friendly organisations when they provide events and activities.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Some of our traders are sole traders and busy personal lives, and as such will have difficulty attending a Dementia Friends session. For these traders we have an arrangement with one of our Dementia Champions that they will visit individual traders and deliver the sessions on site to accomodate these issues.

2. Actions

  • We aim to support our traders to attend training and become Dementia Friends

    We intend to support all businesses by providing training within guidelines on how to support individuals and families living with Dementia through Dementia Friends Training. Where businesses cannot attend training sessions we request the support of our local Dementia Friends Champions to attend one-to-one sessions during business hour lunch breaks.

    Status:
    Implementation

    2015 - Second Quarter Update

    New member

  • We will provide every participating business with a copy of the ‘How to help people with Dementia. A guide for customer facing staff'

    We will provide every business with a copy of the ‘How to help people with Dementia. A guide for customer facing staff.’ During the training session we will go through this publication to explain the actions and how each business can appropriately accommodate people living with dementia with the limitations connected with their individual business. We will review their progress quarterly on how businesses have made progress in implementing their action plan from the publication guidance.

    Status:
    Implementation

    2015 - Second Quarter Update

    New member

  • Each business will display a poster with an old photograph unique to that business that relates to its history

    Each business will display a poster showing the Dementia Friendly Communities logo when it has been confirmed that Hednesford has been accepted. On each poster will be an old photograph unique to that business that relates to its history. This should help to a. Identify to people living with dementia which business are trained and can appropriately support and b. be a strategy tool by which people can be diverted should they become confused on where they are.

    Status:
    Implementation

    2015 - Second Quarter Update

    New member

  • Support Events and Activities ran by Dementia Friendly organisations within our community

    We will support the Dementia Friendly Walk for Health that The Friends of Hednesford Park is developing to happen on a weekly basis. The aim of this walk is to ensure our community living with dementia understand that our store are part of the town commitment for caring for those living with dementia in our community. Our traders will display a poster that informs our customers that we are a dementia friendly store and that we can appropriately support and signpost anyone showing signs of dementia to the relevant groups in our community.

    Status:
    Implementation

    2015 - Second Quarter Update

    New member

  • Support Events and Activities ran by Dementia Friendly organisations within our community

    We will support the Dementia Friendly Walk for Health that The Friends of Hednesford Park is developing to happen on a weekly basis. The aim of this walk is to ensure our community living with dementia understand that our store are part of the town commitment for caring for those living with dementia in our community. Our traders will display a poster that informs our customers that we are a dementia friendly store and that we can appropriately support and signpost anyone showing signs of dementia to the relevant groups in our community.

    Status:
    Implementation

    2015 - Second Quarter Update

    New member