Care England

We are a representative body for care providers and have over 5,800 care services in our membership. Care England (previously ECCA) works on the following issues: funding for quality care; proportionate regulation of care; workforce development; and innovation and development.

Updated:
10 February 2016
Location:
National
Sectors:
Health, Care, Membership Organisations

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Care England is a National representative body with over 5200 Care Services in membership. We will raise the profile of the dementia strategy with our members and we will encourage and support them to develop and deliver their own dementia action plans. If all Care England members develop and deliver better services for people with dementia this will have a positive impact on over half a million people with dementia and their carers.

 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

There are several major challenges to delivering improved services for people with dementia. These include:

  • Poor commissioning
  • Lack of engagement by primary healthcare
  • Lack of specialist care staff and specialist care service managers
  • High staff turnover
  • Low staff to person with dementia ratios 
  • No coherent training and career pathway
  • Over prescription of anti-psychotic medication

2. Actions

  • Dementia Strategy

    Have a focused awareness campaign with ECCA members and other care providers on the objectives of the Dementia Strategy.

    Status:

    2012 – Third Quarter Update

    In progress.

    2012 – Second Quarter Update

    In progress.

  • Good practice in dementia care

    Develop an innovation exchange with SCIE to identify and cascade examples of good practice in dementia care.

    Status:

    2012 – Second Quarter Update

    In progress.

  • A model of good practice for Primary Care Services to Care Homes.

    Work with the British Geriatric Society to develop a model of good practice for Primary Care Services to Care Homes.

    Status:

    2012 – Third Quarter Update

    In progress.

    2012 – Second Quarter Update

    In progress.

  • CQC

    Develop links to the regulator (CQC) to inform their regulatory role in ensuring this model is delivered.

    Status:

    2012 – Third Quarter Update

    In progress.

    2012 – Second Quarter Update

    In progress.

  • Leadership programme

    Develop with the Skills Academy for Social Care a leadership programme for dementia care services.

    Status:

    2012 – Third Quarter Update

    In progress.

    2012 – Second Quarter Update

    In progress.

  • Reducing the use anti-psychotics

    Develop a resource with SCIE to identify ways of managing challenging behaviour and reducing the use anti-psychotics.

    Status:

    2012 – Third Quarter Update

    In progress.

    2012 – Second Quarter Update

    In progress.

  • GSF end of life care pathway

    Work with the Gold Standards Framework team to train staff to use the GSF end of life care pathway for people with dementia who end their lives in care services

    Status:

    2012 – Third Quarter Update

    In progress.

    2012 – Second Quarter Update

    In progress.

  • Great British Care Awards

    Sponsor an award at the Great British Care Awards for Excellence in Dementia care.

    Status:

    2012 – Third Quarter Update

    In progress.

    2012 – Second Quarter Update

    In progress.

  • Developing Programmes to Improve the quality of dementia care

    Since our last progress report there has been significant additional work done which is designed to further improve social care services to people with dementia.

    There has been work undertaken at both a national level, and locally by specific providers who are working hard to improve the quality of their dementia care.

    Specific outcomes since the last progress report:-

    Status:

    2012 – Third Quarter Update

    National Citizen Service Volunteer Day

    In conjunction with the National Citizen Service, ECCA is developing a volunteer day which will see several hundred NCS volunteers going into care homes. We have partnered with the My Home Life initiative to ensure that this volunteer day gets maximum coverage in the sector.

    We have also suggested that some volunteers will collect views of residents which can be fed into the My Home Life Care Conversation.

    National Care Homes Open Day

    ECCA, NCF, NCA, Care Forum Wales, Scottish Care and NAPA have come together to develop a National Care Homes Open Day which will be taking place in June of 2013. The open day will be designed to ensure that local communities can meet with residents, families and care home staff, so that the public perceptions of care, and particularly dementia, are improved.

    The Development of Dementia Care and Support Compact:

    This compact was developed as part of the Prime Minister's Challenge on Dementia and has been signed up to by over 195 signatories. The progress on this has been excellent and we will continue to roll this out across the social care sector to improve the quality of care to people with dementia in more residential services.

    The establishment of a Quality Measurement Framework for Providers

    Several large providers have come together to establish some measures of quality within their services and these will be published by the provider organisation, so that users, carers and citizens can measure their performance. Since the last report on this, Ipsos Mori has been commissioned to develop the questionnaire and this has gone out to a group of care providers and initial data is being analysed.

    This initiative will be rolled out across the care sector in the future and this will help members of the public to make informed decisions about care services and improve public information.

    The development of a Quality Care Campaign Website

    In conjunction with RDB Star Ratings, we have developed a quality care campaign designed to advocate for improved quality within care services for people with dementia. We have set up this website and are in the process of developing the campaign and establishing key milestones. Since the last report progress on this campaign has been good and we have been developing Twitter groups and linking to a range of other campaigns designed to improve the quality of care for people with dementia and their carers and families.

    The production of a Dementia Pledge on workforce skills and competencies

    ECCA, together with RDA, have developed a dementia pledge on workforce skills and are now encouraging service organisations to sign up and publish their objectives and also to monitor their progress. This has now been published and is being rolled out across the sector.

    2012 – Second Quarter Update

    The Development of Dementia Care and Support Compact: This compact was developed as part of the Prime Minister's Challenge on Dementia and has been signed up to buy nine leading organisations and we are targeting at least 50 signatories by September.

    The establishment of a Quality Measurement Framework for Providers Several large providers have come together to establish some measures of quality within their services and these will be published by the provider organisation so that users, carers and citizens can measure their performance.

    Several large providers have also come together to unify their processes for getting feedback from service users and carers. This will enable much better comparative analysis across the system.

    The development of a Quality Care Campaign Website in conjunction with RDB Star Ratings we have developed a quality care campaign designed to advocate for improved quality within care services for people with dementia. We have set up this website and are in the process of developing the campaign and establishing key milestones.

    The production of a Dementia Pledge on workforce skills and competencies ECCA together with RDA have developed a dementia pledge on workforce and are now encouraging service organisations to sign up and publish their objectives and also to monitor their progress.

    The ECCA Great British Care Awards ceremony celebrating good practice in care. The ceremony is taking place in central London on the 12th of May.