Home Instead Senior Care (East Nottinghamshire and Melton Mowbray)

Home Instead Senior Care East Nottinghamshire & Melton Mowbray Office is part of a global organisation that is committed to providing its clients with the continuity of care that allows for the client and the Care Giver to develop and strong and meaningful relationship.

Updated:
3 February 2015
Location:
East Midlands
Sectors:
Care
Local Alliances:
Nottinghamshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Home Instead Senior Care East Nottinghamshire & Melton Mowbray Office is part of a global organisation that is committed to providing its clients with the continuity of care that allows for the client and the CAREGiver to develop and strong and meaningful relationship.

The new training programme Changing Aging through Research and Education (“CARE”), accredited by City & Guilds, has been developed especially for Home Instead Senior Care whose caregivers provide at-home care for older people, enabling them to remain in their own homes for longer than would otherwise be possible. It is the only home care provider in the country to have received accreditation from City & Guilds for a dementia training programme.

The programme teaches innovative techniques for dealing with dementia. Rather than focus on the symptoms and treatments of the disease, caregivers are trained in effective techniques for managing the many different and sometimes challenging behaviours associated with dementia including refusal, delusions, aggression, false accusations, wandering, agitation. A key outcome is that caregivers learn to respect the person with dementia as an individual and observe, honour and support their lives.

 This year Home Instead Senior Care will roll out a “slimmed down” family version of the training to enable family members to learn more about the disease and develop skills and techniques to help support  their family member who is living with dementia. These three modules can be undertaken individually so that the family member can choose the relevant part of the course to suit their needs.

 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We currently provide care for clients predominantly in Rushcliffe which is very rural.

The main challenges we face are:

  • sourcing CAREGivers in the community in which our clients live throughout this large geographic area east of Nottingham
  • developing a “relationship” with the local Medical Centres/Doctor’s Surgeries so that our service is one of the options available to their patients and families to make an informed decision based on all the solutions available locally.
  • Earlier diagnosis and access to support and information

2. Actions

  • Provide training

    We will continue to provide our CAREGivers with the best possible training

    Status:
    Delivery

    2013 - Fourth Quarter Update

    A new group of our CAREGivers will soon start the training and we are grateful to Norman McNamara from Torbay for providing us with some useful information and guidance

    2013 - Fourth Quarter Update

    In progress

    2013 - Third Quarter Update

    Two of the Office Staff have completed certification to deliver the City and Guilds training to our CAREGivers and also present to the local community and the families of our clients

    2013 - Second Quarter Update

    60% of all our CAREGivers have now completed their Alzheimer's and Dementia Training

    2013 - First Quarter Update

    We have started our CAREGiver on our fully accredited Alzheimer's and Dementia Training

  • Promote awareness

    We will provide information and access to key aspects of our Alzheimer’s and Dementia training to family members to promote awareness, skills and the best possible outcome for their loved one suffering with dementia.

    Status:
    Delivery

    2013 - Fourth Quarter Update

    No activity this quarter

    2013 - Third Quarter Update

    A new group of family members have undertaked the workshops

    2013 - Fourth Quarter Update

    In progress

    2013 - Third Quarter Update

    In progress

    2013 - Second Quarter Update

    Family Members have begun attending our Workshops and the feedback we have received is very positive.

    2013 - First Quarter Update

    We have distributed information to all family members' of clients who are living with Dementia

  • Working towards dementia friendly communities

    We will approach Bingham Town Council to seek to make available the family components of the training to businesses and other interested organisations to promote the Town as a dementia friendly community.

    If this campaign is well received, we will approach the other larger communities within Rushcliffe to foster a more elderly inclusive and dementia friendly society.

    Status:
    Implementation

    2013 - Fourth Quarter Update

    Negotiations are on-going to use Town Council premises to host an Awareness Event

    2013 - Fourth Quarter Update

    In progress

    2013 - Third Quarter Update

    In progress

    2013 - Second Quarter Update

    In progress

    2013 - First Quarter Update

    New member