West Midlands Police

West Midlands Police is the second largest police force in the country, covering an area of 348 square miles and serving a population of almost 2.9 million. The region sits at the very heart of the country and covers the three major centres of Birmingham, Coventry and Wolverhampton, including the busy and thriving districts of Sandwell, Walsall, Solihull and Dudley. The force is made up of 7,442 Police Officers, supported by 3,029 Police Staff, 527 Special Constables and 676 Police Community Support Officers (PCSO). West Midlands Police is committed to supporting the Prime Ministers challenge and will support the Dementia Action Alliance in creating an awareness of dementia friendly communities, improving the way in which we support those persons with dementia and their families and provide a safer environment from abuse or neglect through its key interaction and strategies with key partners and members.

Updated:
8 February 2016
Location:
West Midlands
Sectors:
Emergency Services Sector
Local Alliances:
Birmingham Dementia Action Alliance , Coventry and Warwickshire Dementia Action Alliance, Sandwell Dementia Action Alliance, Solihull Dementia Action Alliance, Wolverhampton Dementia Action Alliance, Dudley Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

West Midlands Police (WMP) is committed to protect and safeguard its vulnerable members with dementia from harm by working in partnership with those persons with dementia, their families/carers and partner agencies

WMP will embody that dementia persons will be treated with the upmost dignity and respect. We will listen to the views and concerns from the individual and their carers, and ensure that they are supported and not open to harm, neglect or abuse, both physically and financially. 

West Midlands Police will focus on the following key areas:

  • Protecting vulnerable people
  • Provide innovative lines of communication in order that people can talk with absolute confidence about any experience of abuse. e.g. via local dementia cafes.
  • Provide investigative support to local partners in both the public and voluntary sector to help identify any raised concerns of possible abuse in the person’s home or residence i.e. care home.   
  • Effectively deal with those persons who cause all forms of abuse and neglect in its different forms.
  • Raise awareness and a general understanding of dementia through its staff in order to support its very recognition and impact.
  • Ensuring effective and efficient use of resources as to Missing Persons by working with families/carers and local authorities in establishing an ‘information exchange’ network.   
  • Train and promote diversity champions as its key stakeholders within their role as mental health leads and partnership officers.           

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Key challenges for WMP are as follows:

  • Develop and provide training and learning opportunities that is both cost effective and impactive and ensures that staff have a general awareness and understanding of dementia and its impacts.
  • Identify key WMP personnel and build sustainable and effective communication channels with local partners to help provide the most effective and engaging support possible.
  • Record and reduce all Missing Persons with dementia and promote innovative ways in which to alleviate the risk to that person, ranging from door step crime to that of ‘missing from home’ i.e. door alarms, CCTV, to the use of electronic tags.     
  • Agreeing a partnership ‘Information Exchange’ - service level agreement (SLA) that is bound within each organisation’s Security and Data Protection policies, and with the knowledge of and permission of the individual and family.   

2. Actions

  • Key organisational leads and training

    Identify key organisational leads to act as SPOCs on each LPU i.e. Mental Health leads, Partnership and Missing Persons officers, and ensure that they all receive full training as delivered by the Alzheimer’s society.

    Once in place, these personnel will link in with and promote their existence with local partners and develop networking and support opportunities.

    Status:
    Planning

    2014 - Third Quarter Update

    New member

  • Dementia is embedded in the Mental Health Deliver Plan

    Ensure that dementia is embedded within the force delivery plan as a number of key objectives within the plan will reflect on the support required to the dementia community.

    This will include a number of deliverables e.g. setting out the primary leads and contacts across the Force, establishing a charter/constitution in support of the dementia community, SLAs, partnership links, promotion of work and ideas from each LPU in conjunction with its local partner and service provider etc.

    Status:
    Planning

    2014 - Third Quarter Update

    New member

  • Promotion of Safeguarding and Victim Support, and that it is in everyone’s business and interests.

    WMP will undertake and support all of its partners in the investigation of any possible abuse or neglect wither within the person’s home or other dwelling i.e. care home. This ‘safeguarding’ investigation as a result of referrals made will include the use of key officers/staff who are trained to research and analyse general concerns raised,  review of additional evidence i.e. physical, psychological and finance abuse, taking of witness statements and overall lead upon any primary and criminal investigation etc.

    However, key to the safeguarding of these persons, is that all partner agencies have accessible communication avenues that will ensure that all information is listened to and acted upon with the utmost respect and timeliness so ensuring that the individual or any other, comes to no further harm.

    Status:

    2014 - Third Quarter Update

    New member

  • Missing Persons Information Exchange – partnership information exchange to assist in the timely safe return of missing persons with dementia.

    WMP will work with all local service providers including NHS, Social Services, Fire Service, voluntary groups and the family carer with a view to an agreed SLA ‘information exchange’ to assist in the safe return of dementia persons who are known or who have previously actively attempted to leave the care of their family home. This would include the placing of appropriate markers and information on the intelligence system against the named, their family contacts, and known locations where the person might attempt to reach e.g. previous address, parks, cemeteries, previous employment etc.

    The recording of such information would ensure the most efficient and effective use of resources and help alleviate any harm to the individual,  the emotional stress to their family, and a reduction in staffing/resources and overall costs to WMP and its partners in finding missing persons.

    Status:
    Planning

    2014 - Third Quarter Update

    New member

  • Prevention of Missing Persons – actively supporting dementia persons and their family/carers as to the prevention within the home of persons going missing.

    Working with dementia persons, families/carers, and local partners in promoting innovative ideas in which to reduce the risk of dementia persons ‘going missing’ from their home. For example, this could include the use of door alarms/sensors, to that of electronic tagging.

    The ‘safer walking’ scheme, Scotland, promoted the use of electronic tags using satellite technology in a similar way to that fitted to offenders serving community sentences, although the tags in question can be carried in a handbag or pocket, or worn as a bracelet similar in size to a ladies wrist watch. The tag would trigger an alarm to a call-handling centre if the wearer moves outside a pre-determined geographical area and families and authorities can track the user’s movement on their Smartphone or computer.

    Status:
    Planning

    2014 - Third Quarter Update

    New member

  • Signposting and Awareness – promote on the WMP intranet and internet site all related information

    WMP to add all relevant and upto date information on the force internet for public viewing relating to its dementia/mental health strategies’, plans, deliverables, SLAs etc. This will form a pre-requisite requirement within the Freedom of Information Act and ensure our openness and accountability to its community.

    In addition and for the information of WMP officers and staff. Signposted to the force internet, including that of all of the above, dementia awareness/guidance, video training and innovative ideas etc. All information to be linked to that of mental health and the Disability Carers Network (DCN).        

    Status:
    Planning

    2014 - Third Quarter Update

    New member

  • Crime Prevention – working with local partners in the prevention of doorstep crime.

    Working with crime reduction officers and local partners by seeking innovative ideas in which to highlight and prevent the risk to the dementia person from that of door step crime i.e. scams and distraction burglaries; with the use of door alarms, CCTV, neighborhood watch etc.

    One of the most active partners would be that of the fire service who promote to dementia persons and families the need for fire alarms and prevention and attend known properties to fit said alarms etc. 

    Status:
    Planning

    2014 - Third Quarter Update

    New member

  • Support the Birmingham and Solihull Dementia Strategy

    WMP supports and sits upon the Dementia Partnership Forum which forms that of the B’ham and Solihull dementia strategy group and includes family/carers, dementia friends, commissioners, professionals and provider organisations i.e. CCG, social services, local authorities etc.

    As a key member, WMP will support the Safeguarding of dementia persons with a view to forming key partners (strategic and local) and sharing of information and practices that may influence the work in other areas.        

    Status:
    Delivery

    2014 - Third Quarter Update

    New member

  • Dementia Friends and Identify Dementia Friends Champions.

    WMP is to promote and encourage as many of its employees to become a dementia friend and in-turn consider the appointment of a dementia champion(s).

    Volunteers will be sought from those who are a dementia friend, to consider becoming a Dementia Friends Champion with the undertaking of a one day course. Diversity Champions will be the pivotal link to Dementia Friends and act as a point of contact for the organisation with the delivery of awareness sessions, marketing and intranet information for WMP.  It is envisaged that awareness events and guidance can be undertaken and/or delivered to those officers/staff in front facing roles of policing and certainly within the Safeguarding and Crime Reduction arena’s.

    The training and knowledge gained including that via its on-line resources will also ‘internally’ support the employees of WMP who may be a carer, line manager to a carer, or an employee in the early stages of developing dementia. This would help influence the working environment, new ways of workings (NWOW), and reduce any internal resolution issues.          

    Status:
    Planning

    2014 - Third Quarter Update

    New member