Locala Community Partnerships

Locala Community Partnerships provides NHS community services to over 400,000 people in Kirklees and beyond. We are a Community Interest Company (CIC) an independent, not for profit social enterprise so any financial surplus is re-invested back into supporting patient care. We are a community based organisation delivering NHS services in a more coordinated, integrated and community focussed way. Our aim is to provide high quality, value for money care and support closer to home. For some, this means being cared for at home, for others, it's the ability to book appointments online, or it could be attending group support sessions which run at times to suit people with a busy lifestyle. By becoming a Community Interest Company we now have the flexibility to tailor our services to meet the needs of the people in the area. We also work closely with local GPs, Social Services, other local NHS organisations, Local Authority and third sector colleagues to deliver a co-ordinated approach to care and support. We employ 1200 people who are all committed to delivering the very best services to patients. We continue to be part of the NHS family and deliver care under the same ethos. Our team are part of the community and have often cared for generations within the same family.

Updated:
20 January 2017
Location:
Yorkshire and Humber
Sectors:
Health
Local Alliances:
Kirklees Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

  • Early recognition of cognitive impairment therefore earlier investigation, diagnosis and specialist management of patients with Dementia
  • Signposting to support services for both patients with Dementia and their carers
  • Support an integrated approach to care
  • Support care closer to home to enable patients with Dementia to remain in their own homes wherever possible
  • Use of technology to support effective care delivery

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

  • Time for clinicians to attend awareness training eg. Dementia friend  
  • Time to develop catalogue of services
  • Continued development of use of technology
  • Integrated working with partnership services

However, we believe we can overcome these challenges:

  • By scoping alternative means of delivering training
  • By considering Dementia friend training as part of the organisations induction
  • With support from colleagues across the organisation

2. Actions

  • Improve awareness and understanding of Dementia with colleagues

    Identify a Dementia champion within each service, agree scope and provide patient facing staff with Dementia friend training, utilise training department support to develop and maintain a register of champions and Dementia friends, develop Dementia page on intranet for meeting notes, resources, library of Alzheimers Disease e-fact sheets etc

    Status:
    Implementation

    2016 - Third Quarter Update

    Mandatory training is now established bi-annually for all clinical and non-clinical colleagues and within new employee inductions

    Increased Dementia Champions from 3 to 8 Champions within the organisation

    Dental colleagues now part of Dementia Awareness Group membership

    Active involvement in initiatives across Kirklees eg. Herbert protocol launch; Dementia friendly communities

    Increased and plan to continue to increase delivery of Dementia Freinds training

    2014 - Second Quarter Update

    We have had a training proposal accepted by our senior management team which we are now progressing in to practice. We will be identifying an individual in each relevant clinical service to become a Dementia champion. All staff will recieve Mandatory training in 2015-16 for basic Dementia awareness. For new colleagues to the organisation this will be completed within the first 3 months of their employment. A central log of staff who have completed training has been commenced by the training department. We are delivering Dementia friends training to some of our care home partners and are also encouraging our own teams to recieve training over the remainder of 2014-15. 

    A Dementia page has been set up on our intranet site. This already contains meeting notes and we aim to continue to develop this to become a useful resource for Dementia related information. 

  • Support those caring for people with Dementia

    Support from customer engagement managers to develop a resource of carer support facilities across the patch to support appropriate signposting

    Status:
    Implementation

    2016 - Third Quarter Update

    To review carer representative on Dementia Awareness Group

    To continue to develop directory of voluntary and community groups, alongside Council and CCGs through Locala Thinking Differently working group

    Involvement in the Lindley Dementia friendly community on 21st January 2017

    Continue to promote Herbert Procol following on from launch in June 2016

    Involvement in Carers Charter work to improve support of carers, including those of Dementia

    2014 - Second Quarter Update

    We now have a Customer Engagement Manager and a patient representative as members of our Dementia Awareness group. This is valuable in ensuring our developments around Dementia reflect the patient / carer experiences.

    We are progressing within our first Dementia friendly community in Marsden.

    We have  shared information regarding the Kirklees Safe Places scheme to our colleagues to raise awareness of support in the community for people with Dementia and their carers.

  • Support early recognition and identification of Dementia

    Complete organisations e-learning package for use of 6CIT screening tool, engage in partnership training on Dementia through Kirklees Council training programme, ensuring this is consistent with tier 1 training, provide Health Education Yorkshire & Humber (HEYH) with quarterly returns on training, involvement in CANTAB mobile pilot within Kirklees, agree scope and provide patient facing staff with Dementia Friend training

    Status:
    Implementation

    2016 - Third Quarter Update

    Manadatory training is bi-annually for all Locala colleagues

    6CIT guidance document available for all colleagues on intranet

    Training data continues to be submitted to HEYH

    2014 - Second Quarter Update

    Our 6CIT screening tool training package is currently under review to ensure this compliments the e-learning package that has been agreed for mandatory training from April 2015.

    Mandatory training in an "Introduction to Dementia" has been approved and set up ready to commence in April 2015.

    Dementia Friends training is being encouraged across services in the meantime

    Data is now being submitted to HEYH regarding numbers of trained colleagues

  • Use technology to support people with Dementia to stay at home

    Awareness group to ‘road-test’ website before raising awareness to colleagues: www.atdementia.org.uk – use of assistive technology section and courses, use of technology to ensure integrated care embedded

    Status:
    Initial Scoping

    2016 - Third Quarter Update

    Carephone manager attended Dementia Awareness Group to showcase technology available

    Link to Care phones website on Locala intranet page

    Use of other voluntary organisations eg. British Legion to support technological solutions for patients

    2014 - Second Quarter Update

    This assistive technology site has been used by a couple of members of the awareness group and is being discussed with appropriate carers to support signposting to appropriate services. This still needs further exploration.

    The use of our other technological functions is supporting an integrated approach to care for patients with Dementia