Meltham Group Practice

Meltham Group Practice isa GP practice with responsibility for approx. 6,188 patients within Huddersfield and surrounding area. We provide the healthcare, support and guidance for everyone registered with Meltham Group Practice, and asa membership practice of NHS Greater Huddersfield Clinical Commissioning Group (GHCCG) we are striving towards supporting patients to live longer, happier and healthier lives. We are a GP Group Practice in Meltham providing general medical services. We have 5 GPs, 2 practice nurses, 1 Health care assistant and 9 admin staff. We are open 5 days per week and late on a Tuesday evening. We work closely with other community staff in the primary health care team. We are a training practice for GP registrars. We have doctors who specialise in palliative care, dementia care, ENT, dermatology, diabetes and family planning and sexual health.

Updated:
25 October 2015
Location:
Yorkshire and Humber
Sectors:
Health, Medical, Clinical Commissioning Group
Local Alliances:
Kirklees Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The simplest and most effective way for Meltham Group Practice to make a difference, istoincreaseawareness of dementia within all our practice staff via Dementia Friends.

We are often the first port of call for patients, family members and carers. We can help by making the practice more dementia friendly and welcoming and for staff to have an awareness of the issues that affect individuals living with dementia and their carers.

We hope to create a safe environment for patients to access.

We can also assist people with dementia and their families, carers and friends by providing up to date information, and further help them by having knowledge of and liaising with other services within the community so we can signpost them appropriately.     

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The biggest challenge for Meltham Group Practice is time. By Meltham Group Practice working in partnership across GHCCG, with other health and social care providers in Kirklees, we hope to be able to make steady progress in improving what wedowithall patients.

Member website

www.meltham.gpsurgery.net

2. Actions

  • Improve staff awareness and understanding of dementia

    We will organise training sessions for admininistration and nursing staff.

    We also plan to nominate an in-house dementia champion and to encourage staff to become dementia friends.

    We are going to identify patients with memory difficulties and highlight this in patient notes to help with appointment attendance, in addition to offering a phone/reminder service for appointments.

    Status:
    Uncompleted
  • Improve patient awareness and understanding

    To achieve this goal, we are looking to use the Kirklees Dementia Action Alliance ("KDAA") patient survey to establish baseline public perception, awareness and understanding of dementia.

    Our intention is to work with the KDAA to launch Meltham as a dementia friendly community and promote this through publicity, raise awareness, and hold a question and answer drop in session at the surgery accessing resources and the support network from the KDAA .

    We will have a dedicated notice board in the surgery for dementia/memory problems also include ideas and suggestions for carers, local drop in cafes and advice.  

    We are also going to develop a monthly drop-in session at the surgery in partnership with Making Space.

    Status:
    Uncompleted
  • Improve identification and diagnosis of dementia

    We will raise awareness amongst the doctors and hold an educational session at practice time out.

    We are going to get involved with the development of the local memory monitoring care pathway and one of our doctors is due to complete a postgraduate course to be a GP with special interest in dementia care.

    We also plan to include a discussion of patients with dementia/memory problems in our monthly PHCT meeting and provide an admission avoidance care plan for patients at high risk.

    Status:
    Uncompleted
  • Improve our understanding of Dementia

    Meltham Group Practice will encourage all practice staff to watch the Dementia Friends film at www.dementiafriends.org.uk to become a dementia friend.

    For those who are interested to know more, we will encourage staff to participate in the eLearning resources atwww.scie.org.uk/publications/elearning

    Status:
    Implementation
  • Raise awareness of dementia

    As staff become Dementia Friends by watching the video or attending a session we will encourage them to proudly wear their badge.

    Status:
    Implementation
  • Going forward

    Working alongside our GHCCG member practices, and other colleagues, organisations and individuals within Kirklees, Meltham Group Practice will review and reflect on how further changes and improvements might be made for the benefit of all patients.

    Status:
    Planning