United Kingdom Homecare Association (UKHCA)

The United Kingdom Homecare Association (UKHCA) is the professional association of home care providers. The association represents over 2,100 members that provide social and personal care to people in their own homes in England, Wales, Scotland and Northern Ireland.

Updated:
10 February 2016
Location:
National
Sectors:
Care, Housing Sector

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

UKHCA’s mission as a member-led professional association is to promote high quality, sustainable dementia care services so that people can continue to live at home in their own communities.

We support the rights of the individual with dementia and their carers to express choice, have involvement and control in their care planning and delivery of service, and to be treated with dignity and respect.  We provide advice and guidance via our telephone helpline and dedicated dementia email service. We circulate regular policy alerts and produce a range of publications, reports and dementia training resources. We hold a series of national conferences and regional dementia training and development workshops.

Our bi-monthly Homecarer magazine publishes information and highlights opportunities and challenges faced by the home care sector. We will encourage and support our members to sign up to the Dementia Action Alliance and to develop and deliver their own action plans. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

There are many challenges to developing and delivering quality dementia care services to people with dementia who wish to remain in their own homes. Lone worker anxieties. The work place environment being the person’s own home. Commissioned services being time and task-led rather than person-centred and   outcome based. Lack of recognition from community health based practitioners about the quality and diversity of services home care providers can deliver. Recruitment and retention of staff to develop and maintain a highly trained workforce.

Achieving a fair price for delivering an outcome based, high quality dementia focussed home care service. Lack of awareness among people with dementia and their carers about the services and choice the home care sector can offer.

Health and social care practitioners engaging with the home care sector as an equal partner in planning and developing innovative approaches to care services.

The role home care can play throughout the dementia care pathway.

Member contacts

www.ukhca.co.uk/‎

Member website

www.ukhca.co.uk

2. Actions

  • UKHCA Dementia Strategy

    We have appointed a Dementia Lead who will work with the directors to co-ordinate and deliver the UKHCA dementia strategy and plan by 2014.

    Status:
    Implementation

    2013 - Second Quarter Update

    A copy of the UKHCA Dementia Strategy and Plan has now been posted on our website www.ukhca.co.uk

    2012 - Third Quarter Update

    N/A

    2012 - Second Quarter Update

    N/A

    2012 - First Quarter Update

    N/A

  • Campaign for Home Care Providers

    We will continue to campaign for, represent and raise the profile of home care providers and the services they offer for people with dementia and their family carers (particularly among policy makers, regulators, local and national authorities, and people with dementia and their unpaid carers).

    Status:
    Implementation

    2013 - Second Quarter Update

    We continue to attend the National Dementia Workforce Advisory Group and keep staff and the dementia lead updated.

    We continue our work with the Compact.

    We represent the homecare sector interest on the UK assistive technology project. Contributing to the development of the knowledge and skills sets.

    2012 - Third Quarter Update

    N/A

    2012 - Second Quarter Update

    N/A

    2012 - First Quarter Update

    N/A

  • Education and Training

    We will continue to provide and develop a range of dementia education and training   resources to the home care sector, explore innovative approaches and working in partnership with like-minded organizations.

    Status:
    Implementation

    2013 - Second Quarter Update

    We continue to produce regular dementia focussed articles designed to inform and educate homecare workers. Each article provides general knowedge about the chosen topic and practical tips for care staff. This months topic was maintaining food and fluid intake.

    Working with SCIE on the Dementia Gateway, our Dementia lead has written a new communiction section which includes links to videos, extra reading and activities.

    We have developed links with Skills for care (providing us with funding for our dementia stratgy and plan in England). We are looking at opportunities for joint working on dementia projects and linking up our dementia groups with thier regional network.

    We are working on a project with the Life strory network to help provide trianing and support to the homecare sector to develop life stroy work.

    2012 - Third Quarter Update

    N/A

    2012 - Second Quarter Update

    N/A

    2012 - First Quarter Update

    N/A

  • Supporting the development of dementia friendly communities

    We will support and encourage the development of dementia-friendly communities by enabling home care providers to foster local links and partnerships and assist in breaking down the barriers between home care providers, practitioners and other businesses.

    Status:
    Initial Scoping

    2013 - Second Quarter Update

    We have encouraged our members to join the Dementia action alliance, sending out information and links via our email alerts .

    During dementia awareness week we provided a standard introductory letter for homecare providers, that outlined how homecare can help people to live well with dementia. We also provided a guide to running a dementia tea party, designed to invite local businesses, charities and groups to come along for a cup of tea, play our demetia quiz and find out what types of serivces homecare can provide and maybe identify ways to work together.

    2012 - Third Quarter Update

    N/A

    2012 - Second Quarter Update

    N/A

    2012 - First Quarter Update

    N/A 

  • Network of Regional Dementia Ambassadors

    We will support and assist with the development and delivery of quality dementia home care services by setting up a network of home care dementia focus groups across the UK (designed to share information and ideas, address challenges and opportunities). From these groups we will look to develop a network of regional dementia ambassadors.

    Status:
    Initial Scoping

    2013 - Second Quarter Update

    We held an open forum in Northern Ireland on April 17th, during which we held an afternoon workshop on the challanges and opportunities for homecare providers in developing quality dementia care serivces.

    Following this we set up a Linkedin group for UKHCA Northern Ireland members to contine thier discusions. This will act as a test to assess if this is a good social media platform for developing our dementia groups.

    Individual UKHCA members have registered their interest in forming groups in thier local area and becoming dementia representatives. A database is being set up to assist with local group formations.

    2012 - Third Quarter Update

    N/A

    2012 - Second Quarter Update

    N/A

    2012 - First Quarter Update

    N/A

  • Improving Early Diagnosis for People with Dementia

    We will work with home care providers and practitioners to meet one of the fundamental key challenges of the National Dementia Declaration – improving early diagnosis for people with dementia. Home care providers can make a valuable contribution through having a pivotal role in the referral, assessment and review process. Home care workers can provide information based on observation and practical experience of a person’s cognitive abilities gained over a period of time rather than through a one-off meeting. We will encourage and support this area of development.

    Status:
    Implementation

    2012 - Third Quarter Update

    N/A

    2012 - Second Quarter Update

    N/A

    2012 - First Quarter Update

    N/A

  • Post-diagnostic support and the early stages of dementia

    We will raise awareness and the profile of home care providers and the innovative care and support services they can provide to people with dementia and family carers in post-diagnostic support and the early stages of dementia

    Status:
    Implementation

    2012 - Third Quarter Update

    N/A

    2012 - Second Quarter Update

    N/A

    2012 - First Quarter Update

    N/A

  • To prevent inappropriate admissions to hospitals or care homes

    We will support and encourage home care providers to provide and develop a range of services that are designed to prevent inappropriate admissions to hospitals or care homes.

    Status:
    Implementation

    2012 - Third Quarter Update

    N/A

    2012 - Second Quarter Update

    N/A

    2012 - First Quarter Update

    N/A

  • Developing working relationships with family carers

    We will support and work with home care providers to address and meet the needs of carers, encouraging carer assessments, emphasising the importance of developing working relationships with family carers, highlighting innovative service models and linking up and working with like-minded carer organisations.

    Status:
    Implementation

    2012 - Third Quarter Update

    N/A

    2012 - Second Quarter Update

    N/A

    2012 - First Quarter 2012 Update

    N/A

  • Monitoring dementia developments across the UK

    We will continue to monitor dementia developments across the UK, responding and contributing to consultations, attending relevant meetings and events, producing reports and ensuring our members are kept up to date with developments in a timely manner.

    Status:
    Implementation

    2013 - First Quarter Update

    Represented the Homecare sector at the Dementia Village, ExCeL London on Wednesday 13 and Thursday 14 March. On our stand, alongside UKHCA staff we were joined by Homecare managers and care workers to discuss how they help people to live well with dementia in their own homes

    2012 - Third Quarter Update

    N/A

    2012 - Second Quarter Update

    N/A

    2012 - First Quarter Update

    N/A

  • Development and delivery of quality homecare dementia services

    UKHCA will help providers to develop quality dementia care services in a homecare setting by collecting and disseminating examples of innovative approaches, good practice, case histories and workforce recruitment and development.

    Status:
    Initial Scoping

    2013 - Second Quarter Update

    New Action

    We have set up a dedicated dementia email support line, designed to answer homecare provider’s questions, provide information advice and links.

    As part of our Dementia awareness week activities we encouraged homecare providers to submit examples of innovative approaches, good practice, case histories and workforce recruitment and development.

    To date we have received 6 replies. We are in the process of setting up a template to record the key information which will assist us to disseminate the information in an easily accessible way