Wolverhampton City Council

The Joint Dementia Strategy was developed by Wolverhampton City Council (COWC) and Wolverhampton Clinical Commissioning Group (WCCG). It sets out how the city will meet the objectives identified by the National Dementia Strategy. This Strategy expires in 2017. The COWC and WCCG are reviewing the current strategy, pathway and servcies to inform a new Strategy and commissioning intentions to improve awareness and outcomes throughout the pathway. We are doing this in conjunction with a number of partners, including the Royal Wolverhampton Hospital Trust, DAA members and Public Health. It is our intention that a new Strategy is ready in 2018.

Updated:
6 July 2017
Location:
West Midlands
Sectors:
Pharmaceutical, Health, Care, Local Authorities, Local DAA Members, Arts, Commissioners Sector, Emergency Services Sector, Social Care, Voluntary Sector
Local Alliances:
Wolverhampton Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation's role in delivering better outcomes for people with dementia and their carers? 

Wolverhampton’s Joint Dementia Strategy has a number of person centred outcomes .  This is being delivered through a Joint Dementia Strategy Steering Group which has a multi-Disciplinary membership.

In addition there is a sub-group consisting of people with dementia and carers.  This group is co-ordinated by the Alzheimer’s Society and acts as an advisory capacity for the steering group.  

All of the above is driven by Wolverhampton’s Joint Dementia Strategy which seeks to achieve the following person centred outcomes:  

I was diagnosed earlyI understand, so I make good decisions and provide for future decision makingI get the treatment and support which are best for my dementia and my lifeThose around me and looking after me are well supportedI am treated with dignity and respectI know what I can do to help myself and who else can help meI can enjoy life I feel part of a community and I’m inspired to give something backI am confident my end of life wishes will be respectedI can expect a good death

2. What are the challenges to delivering these outcomes from the perspective of your organisation?  

Establishing and maintaining an effective communication strategy across   all members of the multi-agency steering group has been a key challenge. This has been resolved by using the steering group, which meets on a regular basis, to resolve any issues at any early stage.

Using the DAA, existing groups and holding events has also helped.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

 

 

2. Actions

  • Dementia Leaders and Champions

    We will develop 40 more dementia champions and leaders across the City

    Status:
    Completed

    2014 - First Quarter Update

    Working in partnership with Worcester University, Association of Dementia Studies, a total of 73 dementia care leaders and champions have been developed across the city. Leaders and Champions are featured across many service areas including care homes, hospitals, domiciliary services and day services.

    Of particular benefit has been including staff from health, social care, third sector and private providers in coming together for an extended period to learn and develop practice using the same frame-work.  This has led to real added value in breaking down barriers between services at the same time developing knowledge and skills in working with people with dementia and their families. 

  • Support care homes

    We will support care homes to further develop a person centred approach to care

    Status:
    Completed

    2014 - First Quarter Update

    The University of Bradford was commissioned to undertake Dementia Care Mapping (DCM) evaluation care home practices on five residential care homes that had been experiencing a high level of concerns relating to safeguarding and quality of care for people with dementia living in their establishments.

    DCM evaluations took place in the first phase on all five homes with recommendations.

    In the second phase, the homes were given six months to make improvements.

    In the third phase the University concluded their involvement with further DCM evaluations and a report showing progress and where further improvements were required.

  • Dementia awareness programme

    We will deliver a dementia awareness programme for staff providing long-term care of people with dementia including GPs

    Status:
    Completed

    2014 - First Quarter Update

    Specialist dementia awareness days were provided for commissioners, contract and quality assurance teams to ensure a person centred approach was adopted in all areas of work.

    A dementia awareness training programme has been delivered to assessment and re-ablement staff, including social workers and occupational therapists.

    In order to raise the City’s diagnosis rates for dementia, an education event was commissioned for GPs on good quality early diagnosis and intervention.

    There are significant benefits in diagnosing dementia early on in the illness which include giving the person with dementia a chance to come to terms with their illness and an understanding of what they are going through, a chance to plan effectively for their future, an opportunity to access better care and support.  With support at this early stage people can be helped to live independently for longer, resulting in less resource needed to support dementia in hospitals and care homes. 

  • Commission a further 3 dementia cafes

    We will commission a further 3 dementia cafes to include people at early stage of their dementia and for people from the African and Caribbean communities

    Status:
    Completed

    2014 - First Quarter Update

    Wolverhampton City Council in partnership with the Alzheimer’s Society and has developed additional three Dementia Cafes bringing the total number of Cafes to six in the city. The Cafes are provided with Dementia Support Worker to support people with dementia and their carers sometimes in their own homes.

  • Dementia support worker

    We will employ dementia support workers to support Dementia Cafes

    Status:
    Completed

    2014 - First Quarter Update

    We have employed a Dementia Support Worker to support the Dementia Cafes. Dementia Support worker’s role provides a dedicated member of staff to respond to families in need of support, information and advice on all aspects of living with dementia or caring for someone with a dementia, through a case management approach.  This composite role is recognised as an effective way to support families as well as sign posting on to the newly formed cafes for further peer support and on-going information.  The Dementia Support Worker seeks to empower carers and people with dementia to solve problems early, avoid crisis and live as independently as possible.

  • Improve public awareness

    We will Improve public awareness by development of a dedicated post for Information Officer

    Status:
    Completed

    2014 - First Quarter Update

    The Alzheimer’s Society has been commissioned to deliver a programme which raises dementia awareness and knowledge amongst communities, the public and professionals, independent and the voluntary sector so that the early signs of dementia are identified, benefits of early diagnosis are emphasised and appropriate support is signposted.  This will include coping and caring training briefings for carers.

  • Evaluation and value for money

    We will complete an evaluation and value for money review of inpatient/residential facilities to include day services

    Status:
    Completed

    2014 - First Quarter Update

    An evaluation and value for money review has been completed across all health and social care provisions where people with dementia are featured. This review has made a number of recommendations.  These recommendations will be taken into consideration to refresh the Joint Dementia Strategy for Wolverhampton.

  • One day conference

    We will hold a one day conference on the Prime Minister’s Challenge, jointly facilitated by people with dementia and including key note speakers from the commercial sector and religious organisations

    Status:
    Completed

    2014 - First Quarter Update

    Wolverhampton City Council has hosted a one day conference in partnership with the University of Worcester to meet the Prime Ministers Challenge on Dementia.  This conference was attended by commercial business organisations, faith groups, health and social care staff and voluntary organisations.  The conference was led by people with dementia from the centre stage and workshops were held to explore how the development for dementia friendly city to be achieved.

  • Awareness across Wolverhampton

    We will continue to commit ourselves to increasing the number of Dementia Friends across the City, by supporting local businesses, groups and other providers to encourage their staff to take part in Dementia Friends sessions.

    Status:
    Being implemented

    2016 - Second Quarter Update

    New action

  • Dementia Hub Development

    We are currently developing a new "Dementia Hub" project to run across the City. There will be three Hubs located in various areas which will provide a wide range of information and support to people with Dementia and their families. These Hubs will be vital points of contact across the city for information and guidance for people with dementia, their families and professionals alike.

    Status:
    Being implemented

    2016 - Second Quarter Update

    New action

  • Support the production of a topic specific JSNA

    The JSNA will provide data, trends and projections about people living with dementia in Wolverhampton. It will ultimately enable the Commissioners to inform the new Strategy and where the gaps, redesign or unmet needs are. this will be first JSNA for dementia that has been produced for Wolverhampton.

    Status:
  • To increase the membership of the DAA by at least 5 new members

    We want to strengthen the DAA,ideally in different sectors. This will support Wolverhamptons intention to become adementia friendly community.

    Status:
    Being implemented

    2017 - Second Quarter Update

    We have had 2 new care homes who have attended, Wolverhampton Homes and the Co-operative. The Co-op have completed an action log. We want to work with pharmacies and public facing organisations.

  • To hold a multi agency stakeholder event to raise awareness of dementia support services in Wolverhampton

    we want to understand the services available and to highlight these services for people living with dementia or their carer.

    This event will coincide with united against dementia awareness week.

    We will also use this an opportunity to raise the profile of DAA and ask people how we can improve services in Wolverhampton.

    Status:
    Completed

    2017 - Second Quarter Update

    The event was a huge success and attracted over 100 people. It was opened by the Mayor and showcased over 21 providers in Wolverhampton, there were live interactive demonstrations of Telecare equipment and aids, delivered by the Telecare Team and Beacon Centre.

    An evaluation has been completed and will inform next steps.