Nottinghamshire Fire and Rescue Service (NFRS)

Our aim is to make Nottingham city and the county of Nottinghamshire safer places to live, work and visit, and our objectives over the next three years are linked to this.

Updated:
14 September 2017
Location:
East Midlands
Sectors:
Emergency Services Sector
Local Alliances:
Nottinghamshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?  

We will continue to work in partnership with relevant organisations to gain access to those suffering from dementia, as well as their carers, in order to provide them with free home safety checks and smoke alarm fitting. To protect older people from accidental fires, we will ensure the most vulnerable are able to access the appropriate level of assistive technology to help keep them safe in their own homes. Our Fire Protection Department will continue to advise and enforce on fire safety measures in buildings where vulnerable older people may live, such as residential and care homes. We will continue responding to fires, extinguishing them quickly, effectively and efficiently, ensuring we help those in need to recover from their experience of fire, promoting their continued independence to remain living in their own home. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?  

We need to improve and maintain partnership working arrangements to ensure we receive regular referrals from all agencies in Nottinghamshire working with people suffering from dementia. We already commission AGE UK in Nottingham City to carry out majority of our home safety checks for older people. As an agency they are trained to work effectively with people with dementia and the service we commission from them helps provide a better quality of life for the people engaging with them thanks to the other services they can offer at the time of the visit. We are looking to replicate a service such as this in the county. In line with national and regional fire statistics and the rising elderly population, Notts Fire and Rescue operational employees need to understand more about dementia as well as how to work with and effectively communicate with this group during home safety check visits and emergency incidents.

2. Actions

  • Raise Awareness of Dementia

    To raise awareness of Dementia within NFRS and deliver a training package to front line staff to help them to work with and engage with this group during emergencies and home visits.

    We have worked with C2L to develop a training package specifically for NFRS. This was very successful and rolled out to all our officers who work with individuals living with dementia.

    The Alzheimer's Society Dementia Friends Initiative has been very well received by crews across the County. This has really impacted on thier awareness as well as increasing signposting referrals when they have concerns over an individual.

    Dementia Friends sessions have also been held at Service headquarters for non-uniformed staff.

    We are now working towards making our fire stations dementia friendly.

     

    Status:
    Being implemented

    2014 - Fourth Quarter Update

    Action Update

    2013 - Fourth Quarter Update

    In progress

    2013 - Third Quarter Update

    In progress

    2013 - Second Quarter Update

    In progress

    2013 - First Quarter Update

    During Dementia Awareness Week crews and senior management became dementia friends. Crews have also been undertaking online dementia courses ahead of formal training we hope to begin in September.

  • Vulnerable Person’s awareness training

    To offer free Vulnerable Person’s awareness training (from a fire service perspective) to all agencies within this forum and provide them with a robust referral path for when they have concerns about persons they are working with.

     

    Status:
    Implementation

    2014 - Third Quarter Update

    In 2011 out of all the Home Safety Checks completed by NFRS we were reaching a total of 5% of individuals we believed to be at a higher risk. Following three years of training other agencies to recognise person's at risk from fire we are now reaching 36%. Much of this work is targetted at the elderly and person's living with dementia.

    2013 - Fourth Quarter Update

    In progress

    2013 - Third Quarter Update

    In progress

    2013 - Second Quarter Update

    In progress

    2013 - First Quarter Update

    This work continues for agencies within the Alliance and also externals. We have recently updated our leaflet and demand for the training is ongoing.

  • Develop and maintain robust links

    Develop and maintain robust links with partner agencies working with people with dementia to ensure we receive appropriate and relevant referrals to help keep people safe from fire in their own homes.

    Status:
    Implementation

    2014 - Third Quarter Update

    In 2011 out of all the Home Safety Checks completed by NFRS we were reaching a total of 5% of individuals we believed to be at a higher risk. Following three years of training other agencies to recognise person's at risk from fire we are now reaching 36%. Much of this work is targetted at the elderly and person's living with dementia.

    2013 - Fourth Quarter Update

    In progress

    2013 - Third Quarter Update

    In progress

    2013 - Second Quarter Update

    In progress

    2013 - First Quarter Update

    This work continues. Through a contact from the DAA we are working with Nottinghamshire Healthcare NHS Trust to develop a fire safety pack that will be available for distribution at the memory assessment clinics. The aim of the leaflet is to promote living well and living safely at home with dementia.

  • After the fire

    Look at developing an ‘after the fire’ support package to help people recover from their experience and promote independence.

    Status:
    Implementation

    2013 - Fourth Quarter Update

    In progress

    2013 - Third Quarter Update

    In progress

    2013 - Second Quarter Update

    In progress

    2013 - First Quarter Update

    A pilot study supporting people who have had a fire is in place in the South of the County. We are also collecting more information about how and why fires are starting in the homes of the over 60's to help us understand more about the victims so we can enhance our prevention schemes.

  • Hospital Discharge teams and Occupational Therapists

    Work with the Hospital Discharge teams and Occupational Therapists to ensure people are safe from fire and appropriate measures are put in place during periods of immobility or ill health following a stay in hospital.

    Status:
    Implementation

    2014 - Third Quarter Update

    In October 2014 two Occupational Therapy students from the University of Derby began a split placement with Nottinghamshire Fire and Rescue Service and Mental Health Services for Older People.

    They have been shadowing our firefighters delivering fire safety advice and are working on a project about how we deliver fire safety messages to people living with dementia.

    The students have suggested a number of initiatives and tangible solutions that we are looking at implementing during 2015.

    They have also developed a booklet full of helpful tips and safety advice suggestions specifically for home safety check visits to the homes of indviduals living with dementia.

    2013 - Fourth Quarter Update

    In progress

    2013 - Third Quarter Update

    In progress

    2013 - Second Quarter Update

    In progress

    2013 - First Quarter Update

    This work is underway.

  • Replicate the AGE UK model

    We recognise that employees of NFRS are not always the experts and best equipped in helping people with dementia. Therefore we will look to replicate the AGE UK model (in the City) and commission other services to do our home safety checks and smoke alarm fitting in the County

    Status:
    Implementation

    2014 - Third Quarter Update

    We have now employed our own Home Safety Check Operative for Older Communities. This operative works closely with AGE UK, Notts Police Prevention Team and EMAS Falls Team to ensure that these communities are receiving all the support necessary to stay living safely at home for as long as possible.

    2013 - Fourth Quarter Update

    In progress

    2013 - Third Quarter Update

    In progress

    2013 - Second Quarter Update

    In progress

    2013 - First Quarter Update

    Our proposal to the senior management team has been agreed. We are currently finalising job descriptions and person specifications before the job is advertised.

    The creation of this post will enable anyone over 60 in the County to have free smoke alarms. As this person will be seconded to AGE UK, we hope this will help NFRS to link into their campaigns and strengthen relationships between the two organisations.