Yorkshire Move Manager

At the Yorkshire Move Manager we provide specialist support for older people (55+) who wish to move home. We also provide assistance to help older clients create a safer living environment in their current home, through tackling hoarding issues and adaptations. As an experienced, trained and accredited Senior Move Manager, I offer an invaluable resource during a stressful time, supporting clients with a range of conditions including Dementia, through the entire moving home process. I am the first UK member of the National Association of Senior Move Managers. I have undertaken training on topics including dementia, memory, ethics, safeguarding and guiding clients to achieve the best in later life. Each client has different needs - I provide a package of bespoke support, delivered on a 121 basis, designed to ensure they remain in full control of their life and achieve the outcomes they desire.

Updated:
18 August 2015
Location:
Yorkshire and Humber
Sectors:
Care, Housing Sector
Local Alliances:
Bradford District Dementia Action Alliance, Kirklees Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Supporting personal choice, control and influence / Services designed around me and my needs / support that helps me live my life

Working on a 121 basis with the client (and their carer/ family) I support the client to achieve their personal preference for later life living.  I assist clients in reviewing their housing options and then practically support them to relocate or make changes in their current environment. The client is always in control.  

If am working with a client with specialist needs that I cannot meet – I always signpost and ensure my clients (their carers and families) are able to access appropriate help. Being a member of Kirklees DAA will be of great help. 

Ensuring the organisation’s practice is ‘best practice’ around Dementia

All staff / Directors  will be required to undertake training on Dementia issues. The organisation will be an active member of the Kirklees DAA.

Yorkshire Move Manager literature, website, marketing

To be reviewed to ensure it includes reference to being a Dementia aware / Dementia friendly organization – clients , their carers and families can feel confident their issues and needs will be understood.

2.  What are the challenges to delivering these outcomes from the perspective of your organisation?

  1. Making clients faced with Dementia aware that a specialist relocation service exists
  2. Waiting for training to be available
  3. Time to complete the review of materials

2. Actions

  • Making clients faced with Dementia aware a specialist relocation service exists

    As part of the KDAA I will raise awareness of the service available and maximise my awareness of signposting options. I will also market that the organisation is Dementia aware.

    Status:
    Being implemented

    2015 - Third Quarter Update

    We proudly display our Dementia Friends car logo/badges - alerting people to our awareness of dementia. We continue to be active members of the KDAA and as a result of this have gained additional awareness of the support groups and opportunities open to those with dementia and their carers.

  • Ensuring the organisation’s practice is best practice around Dementia

    All staff will be required to undertake training on Dementia issues. The organisation will be an active member of the Kirklees DAA and participate in the training offered.

    Status:
    Delivery

    2015 - Third Quarter Update

    Both Directors are Dementia Friends. We are also undertaking specialist on - line training to further develop our awareness (starting August 15).

     

  • Yorkshire Move Manager literature, website, marketing - to be reviewed to ensure it includes reference to being a Dementia aware organization

    Review of text on website, leaflets, contracts etc. -to ensure it highlights the organisation has staff who are Dementia aware/ friendly and that the organisation can actively support clients, carers and their families.

    Status:
    Being implemented

    2015 - Third Quarter Update

    This action is ongoing - we are now reaching a natural point at which to refresh and reprint materials - so will take into account accessibility for those with dementia / their carers. As part of this we will also refresh our website (we have already included the DF logo).

    We have supported a number of clients with dementia - the Dementia Friends training and the awareness we have gained from being an active member of the KDAA has been invaluable in helping us to support our clients - we continue to learn and ensure our practice is 'best practice'