Carewatch (Mid Shropshire and South West Staffs)

We offer a wide range of domiciliary services and personal care packages, all of which are targeted towards a person-centred approach that suits the individual. Respectful of clients from all backgrounds and committed to innovation, the company has been successful in securing a number of awards, professional carers benefit from a unique monitoring system and an on-site training centre that speaks up for its quality and high standards.

Updated:
30 January 2015
Location:
West Midlands
Sectors:
Care
Local Alliances:
Shropshire, Telford & Wrekin Dementia Action Alliance, Staffordshire and Stoke-on-Trent Dementia Action Alliance, South Staffordshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As a front line provider of care services we are constantly in contact with people who are experiencing problems with the onset of dementia. It is our role to ensure that care and office staff are properly trained to ensure that individuals are treated with respect and understanding and that care is delivered in a person centred way.

We have close links with assistive technology companies that can provide equipment to help a person with dementia to cope and maintain their independence.We also see ourselves as a link for family members for further understanding, assistance and sign posting useful information, thereby enabling them to discover coping strategies in support of their family member with dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Communities do not always understand dementia particularly local shops or amenities, people do not always recognise that they are suffering from the onset of dementia or indeed their family members. Information about the support and technologies for dementia is not common place and individuals suffer as a consequence.

2. Actions

  • Raising awareness in the community

    We are engaging with local communities at village halls and meeting rooms raising awareness of dementia providing awareness training and acting as a conduit to assistive technologies and highlighting the support that is available.

    Status:
    Delivery

    2014 - Third Quarter Update

    Our program is progressing well with more than 4 local community programs in progress with our support providing dementia awareness and support to families and friends of people with dementia

  • Supporting individuals and their family members

    We work in partnership with other health care providers to help in the early diagnosis of dementia and to reassure the wishes of the individual are met and the appropriate support is provided in a personal centred way.

    Status:
    Delivery
  • Training of significant others

    We provide free awareness training to family members and to anyone within the circle of significant others involved with the individual with dementia. We also have staff member who are dementia champions and our aim is to ensure that all our staff become dementia champions

    Status:
    Delivery

    2014 - Third Quarter Update

    Two thirds of our staff are now dementia champions and they have begone spreading the word about dementia in their locality.

    2014 - Second Quarter Update

    Our dementia awareness has been incororated into our induction program