Heantun Housing

As a Registered Social Landlord Heantun Housing Association provides general needs housing and specialist supported housing in the Black Country and Staffordshire. We offer sheltered housing and purpose built bungalows for older people. Heantun Care runs three nursing homes, two for older people with dementia and a range of community based care and support services for people with learning disability, mental health needs, young people, ex-offenders and older people. Heantun Care also runs a range of children and family services including a children’s centre and day nurseries.

Updated:
30 January 2017
Location:
West Midlands
Sectors:
Care, Housing Sector
Local Alliances:
Wolverhampton Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Heantun can contribute to better outcomes for people with dementia and their carer’s in the Black Country and Staffordshire by:

  • Offering information, advice and guidance to help people make decisions that are best for them
  • Providing information in a range of accessible formats
  • Offering a range of accommodation to suit people’s needs
  • Offering a range of services including community based preventive support, domiciliary care, home based respite, nursing care for people with continuing health care needs and end of life care
  • Using a person centred approach and tailoring our care and support services to people’s needs and preferences
  • Training our workers to understand dementia and how it can affect people’s lives, to treat people with respect and dignity, to understand how dementia can affect people’s behaviour and finding ways of managing and reducing this
  • Putting research knowledge and skills into practice
  • Developing relationships with the people we support and their families/carers
  • Developing partnerships with other organisations to share our resources, knowledge and expertise
  • Offering a range of opportunities for people to participate and have a say
  • Offering support that helps people keep in touch with and visit family and friends
  • Offering support that helps people participate in community based activities
  • Providing opportunities for carers to meet, gain information and evaluate our services via our Carers Forum
  • Working with Wolverhampton City Council to create a dementia friendly city

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The challenges to delivering services that contribute to these outcomes include:

  1. Developing a range of social and health-promoting activities for people living with dementia to enjoy
  2. Raising awareness of dementia amongst our tenants and service users
  3. Linking with local dementia networks
  4. Keeping staff skills and knowledge up to date
  5. Providing suitable dementia friendly environments

Member contacts

www.heantun.org

2. Actions

  • Developing a range of social and health-promoting activities for people living with dementia to enjoy

    We will develop a range of social and health-promoting activities for people living with dementia to enjoy by:

    a) Listening to people living with dementia and their carers to find out what sort of activities they would like

    b) Using our existing resources creatively and recruiting volunteers to organise a range of activities at suitable and convenient sites

    Status:
    Implementation
  • Raising awareness of dementia amongst our tenants and service users

    We will raise awareness of dementia amongst our tenants and service users by:

    a) Raising dementia as a topic for discussion at meetings and forums

    b) Organising for dementia specialists to attend meetings and forums to provide information and training

    Status:
    Planning
  • Linking with local dementia networks

    We will link in with local dementia networks by:

    a) Joining and participating in the local Dementia Action Alliance

    b) Working cooperatively with local Dementia Advisors

    Status:
    Implementation
  • Keeping staff skills and knowledge up to date

    We will keep staff skills and knowledge up to date by:

    a) Working in Partnership with Worcester University to deliver a comprehensive dementia training programme for all staff

    b) Incorporating dementia awareness into new staff induction

    Status:
    Planning
  • Provide suitable dementia friendly environments

    We will provide suitable dementia friendly environments by:

    a) Carrying out an audit of our buildings

    b) Create a plan to improve our buildings and make them more dementia friendly

    Status:
    Initial Scoping